Outside Sales Representative
- Prepare sales action plan and strategy, including scheduling upcoming sales calls in advance for the week; detail the purpose of each sales call, including all relevant information regarding the customer and their position within the organization
- Conduct joint sales calls with vendors as directed;
- Present product demonstrations as necessary;
- Track and timely respond to all customer sales inquiries and concerns and resolve by any means necessary to ensure a high level of customer service satisfaction and customer relationships;
- Participate in sales and marketing events;
- Provides education to existing and prospective customers regarding the variety of products and services that Acme provides;
- Maintain awareness of company pricing, service opportunities and sales guidelines;
- Take all necessary steps to ensure customer satisfaction and store profitability by proactively identifying and recommending additional items a customer may need and/or promotions that might interest them;
- Promote surplus, sale, discounted and obsolete inventory to customers for consideration to purchase;
- Proactively communicate any discovered inventory or pricing discrepancies directly to management;
- Develop and maintain new and existing product and inventory knowledge by participating in all necessary training, including independent study of product features and benefits;
- Participate in educational opportunities, including those offered by vendors such as Evergreen and/or other resources.
- High school degree or equivalent;
- Minimum of (2) years sales experience, or equivalent education and/or experience within the construction supply/distribution industry;
- A valid driver's license and eligibility for companys commercial auto insurance standards;
- Decisive thinker, with ability to quickly analyze information and make robust decisions;
- Collaborative, able to work well with a wide range of people both within and outside the company;
- Advanced industry product knowledge;
- Advanced communication skills;
- Proven ability to manage priorities and conflicting timelines;
- Flexible, adaptable, customer service-oriented personal style;
- Pro-active approach to sales, including ability to consistently meet or exceed sales goals;
- Demonstrated sales-representative skills, including effective closing techniques, cross-selling, territory management, prospecting skills, negotiation skills, and sales presentation skills;
- Demonstrated understanding of sales margins;
- Pro-active approach to finding solutions and managing problems;
- Proven ability to manage priorities and conflicting timelines;
- Demonstrated proficiency in developing and executing written communications, reports and plans;
- Focused on delivering the best possible results for the company by demonstrating goal-driven determination, resourcefulness, resiliency, tenacity, persuasiveness, adaptability and courage.
- The employee is regularly required to sit; walk; use hands to finger, handle, or feel a computer mouse or other computer equipment; reach with hands and arms; talk and hear; use hands and arms to reach for, grasp and manipulate objects;
- The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl;
- May be required to remain in a stationary position for extended periods of time while on the telephone, or while operating or using office equipment and computers, or while writing;
- May be required to move or traverse considerable distances in the facility during the course of a workday;
- Must be able to safely operate a motor vehicle.
- Must function equally well in an office environment, warehouse and construction job site environment;
- A significant amount of tasks performed at a computer terminal and consistent phone usage with customers and buyers;
- Must function well in a home office environment with the ability to conduct Life Size video conferencing.
- Travel throughout company sales region, which depending upon assigned branch, may include Oregon, Washington, California, Nevada, or Arizona. Occasional travel within North America may also be required.
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