Full-Time Loss Prevention Officer
- Create partnerships with store, law enforcement, and local network groups
- Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines
- Conducts surveillance of external theft using CCTV surveillance equipment
- Assist in internal theft investigations in compliance with Company Guidelines
- Accurately complete and maintain all external and internal theft investigation case records according to Kohl’s standards
- Act as a representative on behalf of Kohl’s on legal proceedings as needed
- Inform Supervisors and Store Management of shortage control opportunities
- Monitor store alarm system and EAS system
- Support Loss Prevention awareness in the store
- Additional tasks may be assigned
- Ability to work independently with initiative
- Strong customer service skills
- Ability to make quick decisions in the company’s best interest
- Uphold confidential information and investigations
- Detail-oriented
- The use of Body Worn Cameras is required for daily responsibilities
- Prior experience or education in Loss Prevention, security or law enforcement
- Knowledge of surveillance and apprehension techniques
- Knowledge of or ability to learn Google applications and various other computer programs
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