Director of business development

Title: Director of Business Development Relationships
Primary Location: East Michigan
Employee Status: full-time exempt
Estimated Hours/Week: 38
Remote: No
Travel Expected: 60% (Must reside in East Michigan)
What You’ll Get: (note varied offerings based on role and hours)

• Weekly Pay
• Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision
• Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA)
• Retirement options like 401 (k) with company match and pension.
• Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time.
• Tuition reimbursement
• To see a full list of our benefit offerings – check out this helpful guide!
  
  

About this position:
LMCU is looking for a Director of Business Development Relationships who will be responsible for developing, planning and coordinating outreach in the consumer and business community that supports LMCU's strategic growth initiatives and aligns with our enterprise goals, focusing on the East Michigan market. This role manages business relationships and programs with external contacts to provide outstanding service to our business partners, their employees and community organizations. This role will collaborate with LMCU business lines to implement, promote and execute their market growth strategy to increase members, deposits and lending.
What you’ll do:

• Champion the MaxAdvantage program for respected market(s).
• Research and identify target opportunities.
• Schedule and attend an average of 6 Sales Calls per week.
• Coordinate and facilitate 2 Business Development in-person events per month.
• Actively manage priority relationships through continuous and timely follow up.
• Review program analytics for continuous improvement and growth.
• Champion Growth initiatives in respected market(s).
• Partner with internal lines of business to implement and promote their Growth Strategy.
• Support LMCU enterprise goals to increase members, deposits and lending.
• Review growth analytics for continuous improvement and alignment with LMCU goals.
• Stay current and up to date on financial products, policies and procedures. Perform best practice research to identify and apply Business Development practices that support LMCU strategic goals.
• Research competitors to remain current on market trends. Review and implement opportunity for LMCU growth strategy enhancements.
  
  

What You’ll Bring: You’ll like this position if you have...

• Five years to eight years of experience in business development, community outreach, or relationship management within a financial institution, preferred.
• Direct experience working in or partnering with credit unions, focusing on member acquisition, retention, and expansion of products and services.
• A bachelor’s degree in business administration, finance, marketing, or a related field of study.
• Proficiency in credit union core systems and CRM platforms (e.g., Symitar, Salesforce, etc).
• Experience leveraging data analytics tools to drive decisions and track performance.
• Experience managing pipelines, setting sales targets, and achieving measurable growth.
• Demonstrated success building partnerships with local businesses, Select Employer Groups (SEGs), and community organizations to drive membership growth.
• Experience leading financial education initiatives or community-focused programs to increase member loyalty and trust.
• Safely operate a vehicle in all types of weather conditions; valid driver’s license and clean driving record required.
  
  

Who We Are:
We’re proud of our past, thrilled with our present, and couldn’t be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success – benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don’t exist at traditional banks.
It’s about always doing what’s best and right for our members - it guides everything we do.
From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members’ lifetime financial needs.
You’ll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.
Have additional questions about the role?
You may email us at: [email protected] .
If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance:
Call us at: (616) 242-9790
Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316
Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU’s online application.
LMCU is an Equal Opportunity Employer