Supply Chain Manager

Position: Supply Chain & Inventory Planning Manager
Location: Hybrid - Ypsilanti, MI
Schedule: Full time, exempt
Compensation: $60-$80k per year

Benefits & Perks: Paid time off, paid holidays, monthly health stipend

NOTE: A short (1-3 min) video upload is required for your application to be considered. All videos will be reviewed by a human - no AI filtering. Details below.

Overview

Ballard House is a founder-led ecommerce company that partners with established brands to scale Amazon operations using our in-house logistics, content creation and advertising infrastructure. Founded in 2017, we began as an Amazon reseller and transitioned to brand partnerships in 2023, bringing operational excellence to a portfolio of eight and nine-figure brands.

We’re hiring a Supply Chain Manager to own Amazon inventory management for our partner brands from demand planning to sell through. Responsibilities will include forecasting marketplace demand at the sku level, lead time management, purchase order creation, stock level monitoring, and managing supply chain assistants. You will also collaborate with our warehouse team on regular cycle counts and best practices for inventory management. This is not an account management role. You will not be responsible for sales calls or high-level brand strategy. Your job is to ensure we maintain optimal stock levels across our catalog, collaborate with our manufacturers to solve supply chain constraints and contribute to creating scalable systems that provide both visibility and control.

If you like planning ahead, contributing to shared wins, tightening messy workflows, and becoming the person people trust to keep the machine moving, this is your lane.

Responsibilities :

• Own day-to-day supply chain execution across assigned brands, including purchase order tracking, vendor follow-up, warehouse coordination, and replenishment workflows
• Monitor sales velocity, stock levels, and upcoming replenishment needs to prevent stockouts and overstocks
• Track liquidations and product launches cross functionally with the brand management team
• Coordinate freight quotes for inbound and outbound shipments in tandem with warehouse team
• Manage and train supply chain VA(s), including task assignment, quality control, follow-up, and recurring workflow improvement
• Work directly with COO on process improvement within the department
• Create, improve, and maintain supply chain related SOPs
• Stay curious and build practical working knowledge of Amazon operations, inventory management, ecommerce workflows, and internal systems

Qualifications

• 2–5 years of experience in ecommerce operations, supply chain logistics, or another detail-heavy execution role
• Comfortable working with spreadsheets, task lists, dashboards, and operational data
• Clear written and verbal communicator who can document decisions, and keep people aligned
• Able to manage VA(s) or junior support team members with clarity and accountability
• Strong problem-solving instincts. You do not just report that something is broken; you help figure out what needs to happen next

This role is for you if:

• You are the person who notices when nobody owns the next step
• You love the puzzle of putting together factory-to-shelf timelines
• You like taking a messy workflow and turning it into something cleaner, faster, and easier to repeat
• You are comfortable holding people accountable without making it weird
• You like working behind the scenes and making the whole team better
• You are energized by operations, logistics, systems, and execution
• You can balance urgency with accuracy
• You are not intimidated by learning a new industry, platform, or tool
• You believe “I’ll take care of it” should actually mean something

Probably not the right fit if you:

• Want a client-facing account management role
• Need every process to be perfectly documented before you can move
• Get overwhelmed when several projects are moving at once
• Avoid direct follow-up because you do not want to bother people
• Think supply chain, reporting, and process work is boring admin work
• Are uncomfortable managing offshore or remote support team members
• Prefer to wait for instructions instead of identifying the next logical step
• Want a fully remote role

Benefits

We invest in people who move the business forward. We offer competitive compensation and a high-trust, high-performance environment where operators can thrive. Perks include:

• Paid time off and paid holidays
• Work with founders and leadership daily
• Tools and training to help you grow in ecommerce and operations
• Hybrid, work from home opportunities
• A team that moves fast, wins together, and doesn’t tolerate drama

In addition, we provide a monthly health stipend to support coverage until we transition to a full healthcare and retirement package.

Company Core Values

These aren’t poster values. We use them every day to make decisions. If they match how you operate, you’ll fit right in.

Unimpeachable Character : Be someone others are always proud to associate with, personally and professionally
Open and Honest : Feedback is our fuel to grow
Play to Win: Define what it takes to win, then do it
Always Moving Forward : We choose relentless positivity

How to Apply:

Please submit a 1–3 minute video answering the following. We don’t care about polish—we care about clarity, energy, and how you think.

1. Why are you interested in this position?
2. What are your strengths?
3. What’s something small you’ve learned recently that made a real difference?

Submit your video via this Google Form: #LI-hybrid

Ballard House provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.