People Operations Assistant

Serv-U-Success
Grandville, MI

:
  • Remote Position
  • Up to 30+ hours/week
  • Part Time, Flexible Schedule
  • Job-share
  • Location Grandville, MI
  • Must live in within 2 hours of Corporate Office, Grandville, MI
As a Benefits and Leave Management Support, you will play an integral role in ensuring that our people receive exceptional support in navigating their benefits and leave needs. This position requires strong organizational skills, attention to detail, and a commitment to providing outstanding service to our workforce.

Benefits Support

  • Assist employees with benefit inquiries and provide information about available benefit plans.
  • Support benefit enrollment processes, including data entry, documentation, and coordination with benefit providers.
  • Collaborate with the Benefits & Leave Coordinator to maintain accurate employee benefit records.

Safety Support

  • Creates Safety Bulletins each month and distributes them to Managers and Employees.
  • Updates the People Operations Benefits and Safety Portal using Canva on MS SharePoint.

Leave Management Support

  • Backs up and works closely with the Leave Administrator to facilitate leave requests, including FMLA, non-FMLA, and other types of leaves.
  • Ensure that employees have the necessary forms and guidance for leave requests.
  • Help maintain leave records and track leave balances.

Employee Communications

  • Help prepare and distribute benefit-related communications and materials to employees.
  • Assist in creating and organizing employee benefits for training purposes.
  • Updating and maintaining People Operations Portal through Microsoft SharePoint.

Compliance Assistance

  • Support efforts to ensure compliance with all federal, state, and local regulations.
  • Assist with the preparation of reports required for regulatory compliance.

Recordkeeping

  • Maintain accurate and organized records related to benefits, leave requests, and employee communications.
  • Assist in filing and archiving documents in accordance with company policies.

Desired Education, Skills & Experience

  • Associate degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
  • A minimum of 2 years of experience in human resources specializing in benefits administration, leave management, and workers' compensation.
  • Proficiency in Microsoft Office Suite.
  • Strong knowledge of federal and state employment laws and regulations.
  • Exceptional attention to detail and excellent organizational skills.
  • Excellent communication skills.
  • Proficiency in HRIS and benefit administration software.
At Serv-U-Success, our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves. We show our Values in everything we do:
  • Passion - We energize, engage, and inspire others because we love what we do and how we do it.
  • Empowerment - We have permission to take risks, be transparent, and do the right thing to serve our customers and team.
  • Innovation - We are relentlessly curious and determined to find a better way of doing things together.
  • Balance - We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do.
  • Teamwork - We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves.
At Serv-U-Success, our values serve to guide our relationships as well as our actions. Each of our values reflect and support our policy of Equal Employment Opportunity. We believe in equality through which we affirm the worth and freedom of each person and treat all with respect and dignity. Consistent with our philosophy and values, our policy is to ensure that Serv-U-Success abides by all state, federal and local regulations and statutes prohibiting discrimination because of race, color, religion, gender, marital status, national origin, age, veteran status, disability or any other factor wholly unrelated to a person's skill and work performance, in all employment practices, including hiring, firing, compensation, promotion and other terms, privileges and conditions of employment. Our policy is to act fairly and remain conscious of our biases and employ without regard to their race, color, creed, ethnicity, gender, age, sexual orientation, gender identity or disabilities.
Posted 2026-05-15

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