ASSISTANT DIRECTOR / EXTERNAL RELATIONS & STUDENT SERVICES

ASSISTANT DIRECTOR / EXTERNAL RELATIONS & STUDENT SERVICES

Position Number: S-3668

Position Summary:

The assistant director of external relations and student services manages the daily operations of the College of Business Administration ( CBA )’s Office of Student Engagement and Professional Development (The HUB ) alongside the director of student experiences and the associate director of student services. This includes supporting CBA student recruiting activities, student career and professional development, and K-12 outreach and programming. A primary focus of this position is the development of employer relationships, support of CBA internship coordinators and processes, and serving as the lead liaison with the CMU Career Center. This position reports to the Associate Director of Student Services in the HUB and often coordinates activities with the Dean’s office.

Required Qualifications:

Bachelor’s degree, preferably in business, student affairs, or a related field.
Experience working with students, clients, or customers.
Capacity to build positive, collaborative relationships with various stakeholders, including employers, external partners, and the CMU community.
Demonstrated ability to communicate effectively and project a positive attitude.
Willingness to work occasional evenings and weekends as needed.
Demonstrated organizational skills and strong attention to detail.
Demonstrated ability to maintain confidentiality and exercise independent judgement.
Ability to plan, establish priorities, and handle multiple tasks and projects simultaneously.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Preferred Qualifications:

Master’s degree in business, student affairs, counseling, higher education administration, or a related field.
Three years of experience working directly with students, clients, or customers.
Experience working on student programming at K-12 or higher education institutions.
Experience in event management and working with large-scale groups.
Experience working with faculty.
Experience with recruitment and advising technology.
Experience in academic advising, success coaching, or a related area.
Knowledge of CMU’s College of Business Administration ( CBA ) programs and initiatives.

Duties & Responsibilities:

Plans, executes, and evaluates K-12 CBA outreach and summer programming activities in alignment with the college’s enrollment goals.
Engages with University Events, Risk Management, Residence Life, the CBA Marketing and Communications team, and the HUB as needed to plan and implement on-campus student programming.
Partners with the Career Development Center’s CBA liaison on the development of employer relationships, on-campus events, and positive student outcomes.
Collaborates with academic departments and the dean’s office to support internship processes, including the collection of data needed for university reporting and to evaluate the improvement of programs.
Partners with the associate director as a CBA representative on the Office of Student Recruitment and Retention Recruiting Liaison committee and supports the planning and execution of student recruiting and yield events each year.
Works with the associate director to manage the CBA Student Ambassador program, including but not limited to selection, training, and oversight of the CBA ambassadors, facilitating faculty engagement in student recruiting, and participation in CBA outreach initiatives and activities.
Works with various partners within CBA to plan and implement recruitment/retention initiatives.
Represents CBA at campus-wide events focused on undergraduate student advising, student success, or career development.
Collaborates with CBA’s director of student services and academic advisors as needed to support academic planning and summer orientation.
Stays abreast of university changes in undergraduate curriculum, academic and career advising, undergraduate recruitment initiatives, and other changes that may impact the duties of this position.
Performs other related duties as assigned.

Supervision Exercised:

None.

Employee Group: Professional & Administrative -Salary
Staff Pay Level:
Pay Range: $48,000 - $58,000 per year
Division: Academic Affairs
Department: College of Business Administration - Dean's Office
Position Status: Regular
Position End Date:
Employment Status: Full-Time
FTE: 1.00
Position Type: 12 month
Weekly Work Schedule: Mon-Fri, 8:00 a.m. - 5:00 p.m. / weekends and evenings as needed
Location: 1200 S Franklin St, Mt Pleasant, Michigan, 48859
Posting Ends:
Open Until Filled: Yes

About the Department:

About CMU:

Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.

We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master’s, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.

CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.

Central is home to 17 men’s and women’s Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.

CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It’s part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state’s largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.

Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city’s central location in Michigan’s Lower Peninsula.

CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

CMU Leadership Standards:

Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.

We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.

Please review the Leadership Standards before applying for this position.

Message to Applicants:

Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

This position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials on or before Sunday, July 6, 2025.

To apply, visit

CMU , an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex‐based stereotypes, sexual orientation, transgender status, veteran status, or weight (see OCRIE ).

If you wish to see “EEO is the Law” posters, please click here .

CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.

Inquiries about the application of Title IX can be made to CMU’s Title IX Coordinator, the US Department of Education’s Assistant Secretary, or both.

CMU’s Title IX Coordinator can be reached at:

Phone: 989-774-3253
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858
Email: [email protected]