Care Coordinator

Job Description

Job Description

Care Coordinator

Schedule Coordinator – In-Home Care Services

Position Overview
We are seeking a compassionate, organized, and detail-oriented Patient Care Coordinator to join our team and support the delivery of high-quality in-home care services. This role is responsible for coordinating caregiver schedules, ensuring patients receive consistent care, and serving as a key connection between patients, caregivers, families, and the care team.

The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced healthcare environment.

Responsibilities:

• Coordinate and maintain caregiver schedules for in-home patients
• Match caregivers with patients based on care needs, availability, location, and skill set
• Manage daily scheduling changes, call-offs, coverage needs, and shift replacements
• Communicate with caregivers regarding schedules, assignments, and updates
• Communicate professionally with patients and families regarding service schedules and care coordination
• Monitor caregiver attendance and ensure scheduled visits are completed
• Maintain accurate patient and caregiver records
• Assist with onboarding and orientation coordination for new caregivers
• Document schedule changes and follow established procedures
• Work closely with the care team to ensure continuity and quality of services
• Provide excellent customer service to patients, families, and caregivers

Qualifications

• Previous experience in home care, healthcare scheduling, staffing, or a related field preferred
• Experience coordinating caregivers, aides, nurses, or healthcare staff strongly preferred
• Excellent organizational and time-management skills
• Strong problem-solving abilities and attention to detail
• Ability to remain calm and professional in urgent scheduling situations
• Strong verbal and written communication skills
• Proficiency with computers, email, scheduling systems, and Microsoft Office

Preferred Skills:

• Knowledge of home care operations and caregiver responsibilities
• Experience with scheduling software or electronic documentation systems
• Ability to build positive relationships with caregivers and patients
• Strong customer service mindset

Join our team and help ensure patients receive reliable, compassionate care when they need it most.

Entech Medical Staffing, based in Troy, Michigan, is a woman-owned (WBENC Certified), regional provider of specialized healthcare staffing solutions, proudly serving Southeast and Mid-Michigan since 2009. For job seekers, Entech offers access to a vast network of opportunities, personalized career guidance, and support throughout the employment process, making it a trusted partner for both employers and healthcare professionals in Michigan.

Company Description

Entech Medical Staffing, based in Troy, Michigan, is a woman-owned (WBENC Certified), regional provider of specialized healthcare staffing solutions, proudly serving Southeast and Mid-Michigan since 2009. For job seekers, Entech offers access to a vast network of opportunities, personalized career guidance, and support throughout the employment process, making it a trusted partner for both employers and healthcare professionals in Michigan.