Office Manager

Job Description

Job Description

Crossbridge Hospice – Grand Rapids, MI (On-Site)
Schedule: Monday–Friday, 8:00 AM – 5:00 PM

At Crossbridge Hospice, we believe the right role does more than match your skills—it aligns with your values, reflects your interests, and supports your long-term growth. We are committed to fostering a workplace where employees feel empowered, supported, and inspired to thrive.

By connecting individuals to work that resonates with their purpose, we create a culture rooted in authenticity, collaboration, and innovation. When our team members bring their full selves to work, it leads to meaningful outcomes—not only for our employees, but also for our patients, their families, and the communities we serve.

The Office Manager plays a key role in the daily operations of our Grand Rapids office. This position supports administrative, operational, and compliance functions while partnering closely with leadership to ensure a well-organized, efficient, and professional environment.

• Oversee daily office operations, workflows, and staff scheduling
• Perform routine office tasks to maintain an organized and professional environment
• Manage employee files and support new hire processing in collaboration with leadership
• Maintain weekly employee attendance logs and report absences promptly
• Assist with procurement and inventory of office supplies
• Assist with payroll processing and audit timesheets for accuracy
• Assist with onboarding and orientation of new employees
• Support performance review processes and competency tracking
• Help facilitate staff meetings, including IDG and all-staff meetings
• Promote a positive work environment that enhances morale, engagement, and productivity
• Attend all required meetings and in-services
• Participate in performance improvement initiatives
• Complete additional duties as assigned

• Minimum of 2 years of administrative or clerical experience
• Associate’s degree in Business Administration, Healthcare, or a related field
• Experience with Electronic Medical Records (EMR) systems
• Valid driver’s license with a good driving record