Franchise Controller

Job Description

Job Description

The Controller position is responsible for all financial aspects of the company. This includes, but is not limited to, ultimate responsibility for accurate and timely financial statements, monitoring cash flow, A/R and A/P management, cash receipts, driving top-line revenue, and effectively managing organizational expenditures.

Responsibilities also include oversight of annual budget and monthly forecast process/review, continuous cash flow forecasting, developing and maintaining an effective internal control environment, supervising accounting team functions, and oversight of the annual audit and tax filings.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prepare annual financial budget, monthly actual to budget comparison and monthly financial forecast

• Continuous cash flow forecasting

• Manage all accounting operational functions

• Ensure all appropriate internal controls are in place and adhered to

• Provide management with data needed to inform decision making

• Develop and monitor business performance metrics

• Support organizational planning process, as needed

• Tax planning, reporting and filing

• Review & manage corporate insurance policies

• Support franchise owners in sales initiatives and improving store-level profitability

• Provide financial insights and guidance to help franchisees understand performance drivers, identify opportunities, and implement best practices for operational and financial success

• Manage performance and development needs of all direct reports through annual performance planning and regular performance communication

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

ADDITIONAL RESPONSIBILITIES

• Evaluate and enhance accounting processes to improve efficiency, accuracy, and compliance.

• Identify opportunities for automation and standardization, implement best practices, and ensure alignment with evolving business needs and regulatory requirements.

Minimum Requirements

Education

• Bachelor’s Degree in Accounting, Finance, or related field required

• Master’s Degree in Accounting, Finance, or related field preferred

Experience

• Minimum of 3-5 years in Public Accounting

• Minimum of 10 years of managerial experience in Accounting

• Experience working in or with a franchise system required

• Experience with accounting software

• Experience managing remote teams preferred

Knowledge

• Extensive understanding of financial accounting principles and reporting

• Knowledge of generally accepted accounting principles (GAAP) and compliance

• Understanding franchise business environment and regulations

• Experience in tax/tax planning preferred

• Knowledge of auditing standards

• High level of proficiency working within the MS Office Suite with an emphasis on MS Excel

• Proficient in budget development, adherence and forecasting

• Understanding of QSR/retail operations and unit economics, with the ability to analyze and influence profitability at the store level

Ability

• Strong attention to detail

• Strong interpersonal skills and ability to collaborate cross-functionally

• Ability to communicate professionally and effectively to stakeholders across the organization

• Strong organizational skills

• Analytical skills

• Good verbal and written communication

• Ability to maintain discretion related to confidential information

• Ability to excel in a remote work environment, both independently and as a member of a team

• Ability to manage stress and conflicts in a work setting

• Ability to drive a collaborative and inclusive culture

Licensing / Professional Certification

• CPA license is preferred

Physical Requirements

• Prolonged periods of seated work

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Other Requirements

• Reliable internet and setting to perform job remotely

• Requires occasional travel to the Home Office in East Lansing, MI and other locations as assigned

COMPANY OVERVIEW

At BIGGBY® COFFEE we are committed to supporting people in building a life they love! We are an aspiring conscious company and we are always looking for individuals to join our team who possess a desire to grow and a willingness to share as a professional and individual. We are a 100% franchise company that has grown to almost 400 locations in 13 states since we started in 1995!

BIGGBY® COFFEE fanatics consume about 2,500,000 pounds of coffee a year. By 2028, we plan to be 100% farm-direct. Farm-Direct means that we buy directly from the coffee producer and eliminate as many of the unnecessary people in the middle. In turn, those savings go to the farmer to ensure their economic viability and prosperity. Join us on our mission to put a Name, a Face, and a Place to every cup of coffee we serve.

VALUES & BENEFITS

At BIGGBY® COFFEE we are committed to supporting people in building a life they love. Acceptable candidates will possess a desire to grow and a willingness to share as a professional and individual. Our core values are:

Love Unconditionally – Have faith in people and assume their good intentions. Extend grace at no extra charge and illuminate every interaction with love.

Embrace Growth – Harness the power of limitless possibilities - take risks, fail fast, adapt, grow.

Live Consciously – Be present, self-aware, and mindful of others. Know who I am and who I want to be. Always have a positive impact on those around me.

Have Courage – Recognize fear, but challenge what I am afraid of. Be bold, take leaps and embrace the potential to fail. Do the brave thing.

Kick-Ass – Work with enthusiasm, intensity, and passion. Stay focused and give it everything I’ve got. Push limits and go beyond expectations.

BENEFITS & PERKS

As a full-time Home Office employee, you would receive a variety of benefits including:

- 5 days of vacation days as a new hire. Vacation days will then increase with your tenure.

- 9 Sick Days, 5 Floating Holidays, and 3 Volunteer Days per calendar year.

- 13 Company-Paid holidays per year.

- A paid sabbatical after every 5 years.

- Family Care Plan (maternity/paternity)

- Bereavement days

The BIGGBY® COFFEE Corporate Office also offers ST/LT disability, 401K w/ employer match (up to 4%), Tuition Reimbursement, $100,000 company-paid life insurance, and medical, dental, & vision insurance.

We also offer numerous perks including a remote office set-up bonus, a fixed monthly allotment, flexible scheduling, discounted pet insurance, discounted BIGGBY® merchandise, discounted college tuition through select universities, and more!

BIGGBY® COFFEE loves you for who YOU are. We exist to love people and that includes you! Global Orange Development, LLC is an Equal Opportunity Employer. We encourage and welcome all applicants, whether a member of the LGBTQ+ community, people with disabilities, Black, Indigenous, and all other People of Color. BIGGBY is striving to be a safe place for you to be you and does not discriminate on the basis of actual or perceived race (including traits historically associated with race including but not limited to, hair texture and hair styles), color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

*Candidates will be placed in the salary range based on relevant skills and experience requested for the role.

**Applicants must reside or relocate to a state the BIGGBY® COFFEE Home Office is registered to conduct business in, which are MI, OH, CT, SC, and KY.

Company Description

At BIGGBY® COFFEE we are committed to supporting people in building a life they love! We are a 100% franchise company that has grown to over 400 locations in 13 states since we started in 1995!

Our core values are ‘Love Unconditionally’ because we want you to extend grace at no extra charge. ‘Embrace Growth’ because we believe in the power of limitless possibilities. ‘Live Consciously’ because we recognize the benefit of being present, self-aware, and mindful of others. ‘Have Courage’ because we expect you to challenge what you are afraid of. And ‘Kick-Ass’ because we want everyone to push limits and go beyond expectations.

At BIGGBY® COFFEE we welcome diversity and value inclusivity as core principles that drive our success. We are committed to fostering a work environment that is welcoming, respectful, and supportive of all individuals, regardless of their backgrounds, beliefs, or identities. We recognize that our differences are our strengths, and that by working together, we can achieve our goals and make a positive impact in the world.

We believe that every employee has the potential to make a valuable contribution to our company, and we are committed to providing equal opportunities for all. We encourage candidates from diverse backgrounds to apply for open positions, and we are committed to providing a fair and equitable hiring process that is free from bias or discrimination.

Company Description

At BIGGBY® COFFEE we are committed to supporting people in building a life they love! We are a 100% franchise company that has grown to over 400 locations in 13 states since we started in 1995!\r\n\r\nOur core values are ‘Love Unconditionally’ because we want you to extend grace at no extra charge. ‘Embrace Growth’ because we believe in the power of limitless possibilities. ‘Live Consciously’ because we recognize the benefit of being present, self-aware, and mindful of others. ‘Have Courage’ because we expect you to challenge what you are afraid of. And ‘Kick-Ass’ because we want everyone to push limits and go beyond expectations.\r\n\r\nAt BIGGBY® COFFEE we welcome diversity and value inclusivity as core principles that drive our success. We are committed to fostering a work environment that is welcoming, respectful, and supportive of all individuals, regardless of their backgrounds, beliefs, or identities. We recognize that our differences are our strengths, and that by working together, we can achieve our goals and make a positive impact in the world.\r\n\r\nWe believe that every employee has the potential to make a valuable contribution to our company, and we are committed to providing equal opportunities for all. We encourage candidates from diverse backgrounds to apply for open positions, and we are committed to providing a fair and equitable hiring process that is free from bias or discrimination.