Account Manger

Job Description

Job Description

Account Manager, Classic Performances

SUMMARY
The Relationship Manager plays a pivotal role in driving sales growth and cultivating lasting client relationships for Corporate Travel’s Classic Performances Division. This position requires a dynamic, results-oriented professional with a strong background in sales, client engagement, and strategic communication. As a public-facing representative of the organization, the Relationship Manager must demonstrate exceptional presentation skills, attention to detail, and a passion for delivering outstanding service.

RESPONSIBILITIES

• Proactively identify and pursue new sales opportunities with qualified group leaders and performance organizations
• Build and maintain strong relationships with clients, serving as their primary point of contact throughout the sales and tour planning process
• Collaborate with the Project Management team to design and sell customized, world- class itineraries for group tours and festivals
• Present compelling sales pitches and promotional materials to prospective clients, including schools, ensembles, and directors
• Lead client-facing meetings, including sales presentations, intake sessions, and pre- departure briefings
• Maintain expert-level knowledge of Corporate Travel’s Classic Performances products, destinations, and services
• Collaborate with the Graphic Design team to develop persuasive brochures and marketing collateral that support sales efforts
• Ensure timely delivery of proposals, contracts, and client documents
• Continuously expand product knowledge, including performance opportunities, entertainment, cultural attractions, and lodging, dining in key destinations
• Represent the company at trade shows, conferences, and industry events to generate leads and build brand awareness

SKILLS & QUALIFICATIONS

• Bachelor’s degree in business, communications, music, or a related field AND/OR proven experience (at least 2years) in sales, business development, or client relationship management
• Background in music performance or familiarity with performance terminology, preferred
• Familiarity with domestic and international destinations
• Strong presentation and public speaking skills, with the ability to engage large groups
• Exceptional attention to detail and organizational skills
• Ability to manage multiple projects and deadlines in a fast-paced environment
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
• CRM system experience preferred
• Canva experience preferred
• Willingness to travel for sales meetings, training, and event production
• Professional demeanor, punctuality, and a client-first mindset
• Empathy, patience, and the ability to remain calm under pressure
• Willingness to support endeavors outside of business hours when necessary