Key account manager - general

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We at Freudenberg-NOK Sealing Technologies run the business operations of Freudenberg Sealing Technologies (FST) in the Americas. Being part of the global Freudenberg Group, our company is a leading producer of advanced sealing technologies for automotive and general industries. Freudenberg-NOK Sealing Technologies is a joint venture between Freudenberg and NOK Corp. in Japan, is headquartered in Plymouth, MI, operates more than 20 facilities and employs about 4,700 people across the Americas.

Some of your Benefits

401K Match

Diversity & Inclusion

Health Insurance

Vacation

Paid Holidays

Plymouth, MI

Remote

Freudenberg-NOK General Partnership

KEY ACCOUNT MANAGER - GENERAL INDUSTRY

Responsibilities

• Lead sales activities and drive business success with a strategic Key Account in your region.
• Build and maintain strong relationships across the customer’s commercial and technical teams through proactive, solution-oriented communication.
• Map and monitor the customer’s organizational structure and identify changes that may impact FNST’s business.
• Identify risks early within the customer portfolio and collaborate on strategic mitigation plans.
• Act as the primary regional contact for all commercial and technical inquiries, including support for innovative, customer-specific product developments.
• Serve as the escalation point for ongoing production-related topics within the account.
• Contribute to regional and global annual operating plan (AOP) development, aligning customer-specific strategies with long-term business goals.
• Lead contract and project negotiations with a results-driven, entrepreneurial mindset.
• Initiate and manage customer-specific activities to promote FNST’s products and innovations, and support broader marketing initiatives.
• Execute quotation processes and ensure smooth execution of new project launches.
• Continuously monitor market trends and competitive dynamics relevant to the account.
• Collaborate cross-functionally with customer service, engineering, marketing, and production teams to manage the current business portfolio and successfully launch new opportunities.
• Champion FNST’s value proposition in the marketplace and strengthen our position as a trusted partner.

Qualifications

• B.S. or B.A degree in Business Management, Engineering or equivalent
• Aggressive self-starter with strong organizational skills and attention to details requiring minimal supervision
• 3+ years of experience managing strategic key accounts within automotive or large industrial customers
• Strong interpersonal skills and a proactive, results-driven mindset
• Ability to travel 30-40% as required
• Strong verbal and written communication skills
• Strong analytical problem-solving skills
• Hands-on mechanical aptitude
• Experienced in managing long-term projects (e.g. PPAP)
• Technical experience with seals, polymers, and/or vehicle systems are a significant plus.
• Communication & Collaboration: Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.
• Value for Customers: Anticipates, understands and meets internal/external customers’ needs and expectations. Develops solutions based on a customer centric approach.
• Innovation: Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.
• Drive & Execution: Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Additional Information

Nicholas Bailey
248 938 2026
[email protected]