Patient Registration Representative
Job Responsibilities:
- Register patients in the Emergency Room Manage the arrival desk and perform quick registration.
- Apply armbands and direct patients to the lobby.
- Conduct bedside registration using mobile carts Frequently visit patient rooms for registration tasks.
- Complete inpatient unit registrations Rotate between different registration roles (e.g., bedside, arrival desk, etc.)
Skills:
- One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting.
- Strong computer skills and working knowledge of Microsoft Office products.
- Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.
- Must be willing to be on your feet for long periods and able to instruct others.
- Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.
Education/Experience:
- High School Diploma.
- Experience Required: Clinical experience preferred but open to candidates with customer service or retail experience
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