Assoc Platform Engineer

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7. 

Location: This position is onsite at One Energy Plaza located in Jackson, Michigan. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify). 

GENERAL SUMMARY OF JOB RESPONSIBILITIES

The Associate Platform Engineer provides implementation, management, and 2nd-level technical support services to staff and customers on hardware and software platforms. This includes troubleshooting basic infrastructure and application platform issues, which may involve collaboration with server, network, and information security teams. The role emphasizes automation to eliminate inefficiencies and enhance the overall user experience, while ensuring timely response and follow-up on internal and external support requests.

A key focus area for this role is supporting the SAP Platform Team (SAP BASIS) , which serves as the digital core of company operations. The team is responsible for maintaining a stable, reliable, secure, and high-performing SAP environment that underpins critical business applications. The Associate Platform Engineer will contribute to the administration and support of SAP systems such as ECC, CRM, PO, Enterprise Portal, BW, BOBJ, DQM, Solution Manager, and the SAP HANA database. Experience in SAP BASIS system administration is essential to succeed in this role.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Learn and implement best practices for security and compliance
• Document system configurations and operational procedures
• Perform basic troubleshooting and incident resolution
• Support infrastructure and/or application platform operations, performance monitoring, and alerting
• Assist in deploying and managing application or infrastructure components in an on-premise or cloud environment
• Other duties as assigned or as may be necessary

KNOWLEDGE / SKILLS / ABILITIES

• Process documentation
• App/Infra configurations
• App/Infra deployment
• Basic incident resolution
• Basic troubleshooting

EDUCATION & EXPERIENCE

• Bachelor’s degree in a related field

• (OR) Associate’s degree with two (2) years of relevant experience
• (OR) High school diploma/GED with four (4) years of relevant experience

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

Diversity, Equity & Inclusion:

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.