Project Manager
- Define project scope, goals, and deliverables in alignment with stakeholder requirements.
- Develop detailed project plans, schedules, and task assignments.
- Monitor progress to ensure timely delivery within budget and scope.
- Apply lean principles and project management methodologies to drive efficient execution.
- Partner with hardware and software teams to coordinate tasks and track dependencies.
- Support the integration, testing, and deployment of project deliverables.
- Assist with vendor coordination and ensure quality standards are met.
- Work closely with product managers, engineers, sales, and operations teams to achieve project goals.
- Collaborate with security and legal teams to ensure new features and products meet compliance and regulatory standards like PCI, SOC2, GDPR, and CCPA/CPRA.
- Facilitate effective communication among stakeholders and keep teams aligned on timelines and priorities.
- Track project milestones, deliverables, and KPIs to measure progress.
- Provide regular status updates and reports to stakeholders.
- Identify risks and escalate issues proactively, recommending solutions where possible.
- Contribute ideas to improve project workflows and team efficiency.
- Share lessons learned and support knowledge-building within the team.
- Plan and coordinate software releases with engineering and DevOps teams to deliver new features.
- Compose, maintain, and update user guides related to new features or products.
- Coordinate pilot launches with customers, diligently tracking and actioning issues found.
- 3–4 years of project management experience in technology or product development.
- Proficiency with Jira, Confluence, SharePoint, and Microsoft 365.
- Experience with Jira Dashboards and Jira Plans.
- Experience coordinating hardware or software development projects.
- Experience is highly preferred with payments, point of sale systems, and PCI compliance
- Understanding basic networking, computer hardware, and operating systems (Linux, Windows, Android, iOS).
- PMP, PMI-ACP, CSM, CSP, PSM, ITIL or related certifications strongly preferred
- Strong organizational, communication, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Communication: Clear and concise updates to teams and stakeholders.
- Collaboration: Strong team player who thrives in cross-functional environments.
- Organization: Ability to manage multiple tasks, timelines, and stakeholders.
- Problem-Solving: Aptitude for anticipating and resolving challenges early.
- Adaptability: Comfort with shifting priorities and dynamic business needs.
- Initiative: Proactive in identifying needs and driving progress.
- Customer Focus: Commitment to delivering value for customers.
- Resilience: Ability to remain steady and focused under pressure.
- Growth Mindset: Eagerness to learn and advance project management capabilities.
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