Carrier administrator

About Acrisure:

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

Acrisure is seeking a Carrier Placement Administrator to join our growing team. Reporting to the Supervisor of Carrier Communications, the role is an individual contributor to administer system access on all company websites, including but not limited to setting up and terminating access, resetting passwords, assisting with access issues, and troubleshooting general questions to support user needs.

Responsibilities:

• Grant individual employee access for insurance company portals when required and perform monthly audits to ensure appropriate access terminations.
• Maintain a log of all agency/Platform codes and individual user access information with each insurance company.
• Support Platform needs, including initial employees’ system access, password resets, and troubleshooting carrier portal access issues and basic questions.
• Provide overall Platform support and assistance through professional and efficient written and oral communications.
• Develop and sustain effective working relationships with a wide range of stakeholders, including Platform team members, virtually and in-person.
• Actively participate with Management, collaborate, and share recommendations for improvements to processes, procedures, and identify and implement the systems to best manage carrier portal-access data.
• Maintain current knowledge of team responsibilities and remain cognizant of the team’s function by supporting the success of the team through effective and accurate administrative assistance.
• Maintain high level of confidentiality when working with proprietary and sensitive data.
• Resolve limited and non-routine problems as required.
  
  

Requirements

• Experience with managing projects preferred
• Must be highly organized and detail oriented
• Possess strong administrative and computing skills
• Demonstrate excellent time management skills as well as prioritization skills
• Communicate and interact positively, effectively, and professionally with all levels of Management, employees, and clients, both verbally and in writing
• Ability to work in fast paced environment and meet deadlines
• Must have a strong ability to problem-solve to help address issues or refer them to others for assistance
• Must take initiative and be able to work well independently
• Demonstrate proficiency in digital techniques, methods, and tools including Adobe Suite, Microsoft Office Suite (Outlook, Excel, Word, and PowerPoint) with experience collaborating efficiently in M365 (OneDrive, MS Teams, SharePoint)
• Own responsibility for timely production of deliverables
• Must be self-motivated and driven
  
  

Education and Experience:

• Associate degree or higher is preferred, but equitable work experience will be accepted
• Minimum 2 years office experience required
• At least six months of insurance industry experience desired. Experience and knowledge specifically related to managing appointments with insurance companies is highly preferred.
  
  

Benefits and Perks:

• Competitive compensation
• Generous vacation policy, paid holidays, and paid sick time
• Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
• Company-paid Short-Term and Long-Term Disability Insurance
• Company-paid Group Life insurance
• Company-paid Employee Assistance Program (EAP) and Calm App subscription
• Employee-paid Pet Insurance and optional supplemental insurance coverage
• Vested 401(k) with company match and financial wellness programs
• Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
• Paid maternity leave, paid paternity leave, and fertility benefits
• Career growth and learning opportunities
• …and so much more!
  
  

Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

At Acrisure, we firmly believe that an inclusive workforce drives innovation, creativity, and ultimately, our collective success.  

We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination. 

Acrisure also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email  [email protected].  

California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at

Welcome, your new opportunity awaits you.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.