Senior Control Tower Specialist

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visit dsv.com and follow us on LinkedIn and Facebook .

Location: USA - Auburn Hills, University Drive

Division: Road - 4PL
Job Posting Title: Senior Control Tower Specialist
Time Type: Full Time

Summary

The Senior Control Tower Specialist is responsible for overseeing and coordinating transportation and logistics operations to ensure efficient and timely delivery of goods to customers. This includes managing shipment schedules, tracking shipments, communicating with carriers and suppliers, and analyzing data to optimize transportation processes.

Duties and Responsibilities

• Manage shipment schedules and coordinate transportation operations
• Monitor shipments and provide updates to customers and internal stakeholders
• Communicate with carriers and suppliers to ensure timely delivery of goods
• Analyze transportation data to identify areas for improvement and cost savings
• Collaborate with other departments, such as procurement and customer service, to ensure smooth transportation operations
• Develop and implement transportation strategies to improve efficiency and customer satisfaction
• Ensure compliance with regulations and industry standards
• Provide guidance and training to junior team members

Educational background / Work experience

• Bachelor's degree in logistics, supply chain management, or a related field
• At least 5 years of experience in transportation and logistics operations, with a focus on control tower operations
• Experience with international shipping and customs regulations is preferred

Skills & Competencies

• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Knowledge of transportation management systems and other logistics software
• Ability to manage multiple priorities and deadlines
• Attention to detail and accuracy
• Familiarity with Lean or Six Sigma methodologies is a plus

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• May oversee and provide guidance to junior team members

Preferred Qualifications

• Master's degree in logistics, supply chain management, or a related field
• Professional certifications, such as APICS or Six Sigma, are preferred

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word
• Familiarity with transportation management systems, such as SAP or Oracle, is preferred

For this position, the expected base pay range is $50,000 - $59,000 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook .