Field Service Engineer

job summary:
Our client, a leader CNC machine industry, is seeking an experienced Field Service Engineer that brings a minimum of 5 years of experience with laser, press brake, flat sheet, bending or similar machine tools (CNC and 5-axis laser experience machine experience is required).

• 100% travel to customer sites- off on weekends!

• 30/hr-45/hr pay rate range

• OT - available each week!

• Great Company benefits including PTO, Health Insurance, and 401K!

Requirements:

• Must reside within 1 hour of an international airport

• Minimum 5 years of experience in CNC installation, troubleshooting, and maintenance

• Hands-on experience with Mazak, Trumpf, Bystronic, and Amada machines

• PLC experience required (Siemens preferred)

• mechanical and electrical skills, including the ability to read blueprints and schematics, and familiarity with electrical panels

location: Remote, Remote
job type: Permanent
salary: $52,000 - 93,600 per year
work hours: 8am to 4pm
education: High School


responsibilities:

• Support Sales Staff : Assist the sales team in servicing equipment and providing technical support to customers.

• Installation : Install new equipment at customer sites, ensuring proper setup and functionality.

• Maintenance and Repairs : Perform preventive maintenance, troubleshoot technical issues, conduct emergency repairs, and provide on-site service for equipment as needed.

• Documentation : Maintain detailed and accurate records of all service activities, including current service performed and future service requirements for equipment.

• Customer Satisfaction : Prioritize excellent customer service and ensure high levels of customer satisfaction during interactions.

• Software Demonstration : Demonstrate relevant software capabilities to customers as needed.

• Administrative Tasks : Prepare timesheets, service reports, and installation forms promptly and accurately. Keep track of expenses and complete expense reports in a timely manner.

• Safety : Maintain a safe work environment, adhering to OSHA/MIOSHA guidelines.

• Interdepartmental Communication : Collaborate and communicate effectively with other departments as necessary to resolve technical issues.

• Flexibility : Be willing to work overtime when required by workload and customer needs.

qualifications:

• Experience level: Experienced
• Minimum 5 years of experience
• Education: High School

skills: LaserCNCMechanicalElectricalField ServiceMaintenanceTube Processing


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).


This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.