Field Service Technician, CNC Machine Tools

Summary:

The Client is a leader in advanced manufacturing processes and a global supplier of additive and subtractive machine tools for the aerospace, defense, energy and all heavy industrial sectors.

The Field Service Technician performs and oversees the installation or replacement of equipment and controls. They will be performing maintenance, fixes, installations and troubleshooting. They will travel up to 85% mostly domestically with some international.

  Responsibilities:

• Troubleshooting of fluid and electrical servo-activated systems
• Geometrical level and alignment of CNC machines
• Troubleshooting and repair of mechanical components such as spindle units, gearboxes, and other mechanical machine components
• Mechanical troubleshooting of closed and open loop axes control
• CNC geometry and positioning axis compensation
• Train hands-on Junior Service Engineers
• Advises management regarding customer satisfaction, product performance, and suggestions for product improvement
• Ability to align and use positioning, straightness, and geometry measuring lasers
• 5-axis Traori setup
• Automatic tool changer and tool management troubleshooting and setup
• Acceptance test with customers
• Maintenance training for customers

Qualifications & Experience:

• 4+ years’ experience in the Machine Tool Field
  • Maintenance, troubleshooting, fixes, installations
• Good understanding of electrical and mechanical principles
• Strong interpretation of electrical and fluid schematics
• Able to meet customer needs in difficult and demanding situations with at times demanding hours workload
• Comfortable with approximately 85% domestically with some international travel
• Strong verbal and written communication skills
• Ability to work with personal computers, various software applications, read engineering blueprints, and use hand tools
• Pluses:
  • Electrical background
  • Military background
  • Geometry
  • Hard Pipes experience (rigid tubing)
  • Fluids experience (coolant, lubrication oil, hydraulic fluid)
  • OSAH 10 or 30
  • Generators maintenance  
  • Must be able to access and navigate each department at client’s facilities

Education:

• High School diploma required
• Technical degree preferred or equivalent experience

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times