Commercial Lines Insurance Account Manager

Job Description

Job Description

Salary: Based on experience

Ottawa Kent Insurance is hiring!

Are you a driven Account Manager / CSR who wants to:

• Help businesses protect their employees and operations
• Create win-win relationships with underwriters
• Use your customer service ability to grow a local agency

In this role you will serve an existing book of middle market clients in a variety of industries, ranging from construction to manufacturing to retail.

Compensation and Benefits for this role include

• Salary based on experience, plus the opportunity for profit-sharing bonuses based on agency results
• Hybrid schedule - can work 100% in office if desired with remote work a possibility
• Full benefits package (Medical, Dental, Life, Disability, FSA/HSA, 401k match, PTO)

To be successful in this position, youll need to be:

• Licensed as a Property and Casualty insurance agent
• Experienced in Commercial insurance (minimum of 1 year required, 3+ years preferred)
• Motivated by getting things done and checking off your To-Do list
• Great at helping clients over the phone, in emails, or in person in a timely manner
• Comfortable with computers and software - knowing Applied Epic is a BIG plus, but not required

As an Account Manager at Ottawa Kent, youll be expected to:

• Retain current clients
• Share technical expertise about insurance - products, coverages, client needs, forms, and proposals. Youll be involved in both New and Renewal marketing.
• Complete day-to-day Commercial Lines Workflows - confirmation of binding policies, certificates of insurance, endorsements and audits.
• Grow accounts by seeing cross-selling opportunities (Business, Personal, Life, Benefits)
• Prepare proposals and summaries of insurance in both our agency management system and insurance carrier rating systems.

Why do you want to be at Ottawa Kent?

1. Be Your Best - we live our virtues of having a servant's heart, a spirit of excellence, and a champion's resolve.
2. Our Unique Process - youll play an important role serving clients to make their businesses safer.
3. Your Future Opportunities - Ottawa Kent is part of Highstreet Insurance, a growing agency group with 150+ locations across the USA. We have technology, industry knowledge, and access to carriers you wont find at 99% of insurance agencies. You can read more about Ottawa Kent here.

Where is the location and what are the work hours?

• Holland, Michigan
• Full time; 40 hours a week

We are looking to hire this person ASAP. If this sounds like you or someone you know, apply right now!