Continuing Education Specialist - Patient Financial Services * Days - 40hrs/wk
- High School Diploma or GED
- Associates degree, preferred
- None
- Minimum of three years of experience in related revenue cycle position.
- Software skills in general office products (Microsoft Office).
- Detailed knowledge of various third party and governmental billing regulations.
- Ability to analyze complex billing situations.
- Some experience in training and education.
- Excellent communication skills (written, oral, and listening)
- Demonstrated ability to use a keyboard as may be required to perform the essential duties of the job.
- Assist in developing and maintaining a comprehensive billing and compliance training program for PFS Team Members, both existing and new.
- Train new and existing Team Members on accurate claims submission to all insurance carriers.
- Analyze program memorandums and provider bulletins for necessary changes in billing procedures.
- Develop and recommend to the Billing Manager written departmental billing policy and procedures consistent with the department compliance plan and payer regulations.
- Assist in developing and maintaining a competency test for PFS Team Members in order to evaluate knowledge and understanding of policies, procedures, and billing compliance.
- Attend meetings and present information to departments within the health system as required.
- Develop and coordinate job shadowing with new PFS team members as needed
- Attend monthly/weekly team or department meetings and present updates with PFS leadership as required.
- Fill in, as required, for special A/R and billing projects or staff vacancies as determined by the PFS leadership.
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