Golf Shop Attendant
PohlCat Golf Course is seeking a detail-oriented and customer-focused Pro Shop Attendant with a strong interest in retail merchandising to join our team. This role is responsible for delivering an exceptional guest experience while maintaining an attractive, organized, and well-stocked pro shop.
Key responsibilities include assisting customers with merchandise selection and purchases, operating the point-of-sale system, and providing general information about the course, leagues, and events. A primary focus of this position is merchandising—ensuring product displays are visually appealing, properly stocked, and aligned with seasonal trends and promotions. This includes organizing apparel by size and style, maintaining clean and inviting displays, restocking inventory, and assisting with receiving and tagging new merchandise. The ideal candidate has a keen eye for presentation, strong attention to detail, and a passion for retail. Previous experience in customer service or merchandising is preferred. A positive attitude, reliability, and the ability to work in a fast-paced environment are essential.Qualifications, Experience and Skill Requirements:
Must have a friendly and positive personality
Must have strong communication and interpersonal skills
Must have basic computer skills
Must be dependable and have a strong work ethic
Knowledge about the game of golf preferred
Position Responsibilities:
Process customer reservations for guests of the golf course
Provides customer service to arriving guests to help expedite check-in process
Arranges and displays golf shop inventory as necessary and directed
Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained
Issues receipts for guest purchases
Takes messages for staff or guests
Assists in packing and unpacking inventory and golf operations supplies
Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
Perform related duties as assigned by supervisor or manager
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