Supplier Quality Specialist
Role Summary
Reporting to the Materials Manager and collaborating closely with Quality, you’ll manage day-to-day supplier quality interactions, support incoming verification, and keep our approved supplier base strong, compliant, and continuously improving.
What You’ll Do
- Supplier correspondence & containment: Lead communications with suppliers on NCR/NMCR and RMA requests; drive root-cause/corrective actions and timely closure, including documenting evidence and photographing defects for clear communication.
- Scorecards: Maintain supplier scorecards (with support from the Materials Manager), follow up on gaps, and track corrective actions.
- Supplier QMS reviews: Conduct supplier visits to review their QMS and follow up on action plans to align with AS9100D/ISO 9001 expectations.
- Approved Supplier List (ASL): Own onboarding, records, and periodic performance/compliance reviews to keep the ASL current.
- Incoming verification: Perform select incoming inspections, assist with material containment, and help review First Article Inspections (FAIs) and Certificates of Conformance (CoC) for incoming materials.
- Purchasing flow-downs: Support Purchasing to ensure supplier requirements are properly flowed down on purchase orders.
- Travel: Visit suppliers as needed - company vehicle on site for use of these visits.
- Be flexible to work with a variety of teams with in Wayne Wire, to build us for success.
What You’ll Bring
- Quality & Supplier Development: 1+ year in supplier quality or quality assurance within manufacturing; aerospace exposure is a plus. Solid RCA/CA methods (5 Whys/8D) and clear supplier communications. Working knowledge of AS9100D/ISO 9001:2015 and QMS documentation practices.
- Purchasing/Sourcing Collaboration: Experience partnering with Purchasing/Sourcing on PO flow-downs, supplier selection/approval, and follow-through on NCR/RMA returns and chargebacks; comfortable discussing lead-time, quality, and cost trade-offs with suppliers (and reflecting outcomes on scorecards).
- Inspection Basics: Comfortable using measurement tools/microscopes and photographing defects to clearly convey findings to suppliers.
- Education: High school diploma or equivalent (minimum); Associate’s degree or equivalent experience preferred.
- Regulatory: Eligible to work with information controlled under ITAR.
Excel Proficiency (Entry to Mid-Level)
- Confident with PivotTables/PivotCharts, filters/slicers, and Conditional Formatting for trend and Pareto analysis.
- Comfortable with lookups such as XLOOKUP/VLOOKUP and INDEX/MATCH; using Text to Columns, Flash Fill, and Data Validation to clean and standardize supplier data.
- Able to build clean, reusable reports (e.g., supplier scorecards, NCR/RMA trackers) and summarize data for weekly reviews.
Physical & Work Requirements
- May sit for extended periods; ability to lift up to 50 lbs; frequent communication and visual acuity for inspections and documentation.
You should be proficient in:
- Customer Service
- Data Analysis and Manipulation
- AS9100
- ISO 9001 Certification Experience
- Non-conforming Product ID
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