Customer Service and Sales Support Representative
- Work with existing customer base to help manage fleet(s) of industrial equipment.
- Present features and benefits of parts and service.
- Utilize and maintain our CRM to actively schedule calls within the territory (80-100/month) to best understand Customer needs and target potential accounts.
- Assist in all areas of after-the-sale support - specifically Parts, Service, and Rental.
- Participate in training opportunities as they are made available by our partner OEM’s.
- Navigating NEW customer opportunities and converting customers from competitors.
- Bachelor’s degree or equivalent experience.
- Strong organizational skills.
- Competitive and driven.
- Excellent verbal and written communication skills.
- Desire to grow and learn.
We offer health, dental, vision, FSA options, life, and disability insurance available on the first day of employment. In addition to this, after 90 days of employment, we also offer a generous paid time off schedule, paid holidays, a retirement plan with match 50% of the first 6% you contribute, up to $2,500 per year. You will also be able to enjoy perks such as employee referral incentives, wellness program, and an employee assistance program.
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