Litigation Support Specialist

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Litigation Support Specialist

Pay Rate: $24 per hour

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Training Schedule: 2 weeks, Monday–Friday, 8:00 AM–5:00 PM

Employment Type: Full-Time Hybrid

We are seeking a detail-oriented and proactive Litigation Support Specialist to support our vehicle insurance claims and litigation operations. This role is a Hybrid role that will require you to report to work onsite 2 days a week. This role is ideal for a professional with a background in paralegal studies or legal support who thrives in a fast-paced, collaborative environment. The ideal candidate will leverage strong organizational and communication skills to manage insurance claims cases from inception through resolution, while ensuring legal compliance and exceptional customer service.

Key Responsibilities:

• Processing physical mail and legal documents
• Prepare, manage and track a portfolio of vehicle insurance claims and litigation cases.
• Submitting document requests to various contacts/contracts for assigned matters
• Scheduling and participating in custodian interviews and conference calls
• Conducting keyword searches and organizing case-related information
• Providing general litigation and legal support as needed
• Maintaining accurate records and completing tasks within required deadlines
• Review and analyze case documentation to assist attorneys and adjusters in the resolution of claims.
• Draft and manage correspondence, summaries, reports, and other legal documents.
• Monitor case timelines, deadlines, and tasks to ensure timely action and compliance.
• Prioritize tasks effectively in a fast-paced, high-volume environment.

Benefits in this Role:

• Paid Training and equipment provided.
• Hybrid work environment- 2 days in office
• Full-time, flexible schedule
• Career Growth Opportunities
• Benefits available to you DAY 1

Required Skills & Qualifications:

• Ability to complete a required background and drug screening
• Bachelor’s degree in paralegal studies; OR
• Bachelor’s degree in any field, accompanied by a paralegal certificate and relevant legal/claims experience.
• Proficient in conducting claims-related key term searches.
• Strong verbal and written communication skills.
• Proven ability to provide excellent customer service.
• Demonstrated critical thinking and problem-solving skills.
• Ability to work independently and collaboratively within a team.
• Highly organized with strong attention to detail.
• Effective time and task management, with the ability to handle multiple priorities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.

We are currently NOT hiring in the following geographies, included but not limited to:
States: AK, CA, CT, HI, MA, IL, MT & NY
Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $24 per hour.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to [email protected] . You may also click here to access Conduent's ADAAA Accommodation Policy .