Desktop Support Technician

Description

TEKsystems is currently looking for a IT professional looking to grow their career. This role you will be supporting one of our local Lansing companies with:

Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance searches for improvement opportunities

Identify, log and resolve technical problems with software applications or network systems

Identifies improvement areas that can be documented

Identify potential changes and system improvements and present to leadership for consideration and implementation

Deploy and test computer products and images using Microsoft Intune and Microsoft Deployment tools.

Maintain and support conferencing equipment and technologies

Support network configurations for remote offices, which may include laptops, desktops, tablets, conferencing equipment, printers, cabling, televisions, and other network resources.

Process computer products received including tagging and entering information into inventory files.

Work with vendors and consultants to repair and replace all major hardware components in computer related products.

Assist in the diagnosis and resolution of end user applications and network support problems.

Top Skills Details

MINIMUM REQUIREMENTS:

1-4 years’ experience in a Help Desk or Desktop Support role

Experience troubleshooting Hardware/Software Troubleshooting, Windows, Active Directory, Deployments ,Network Configurations, Cabling ,Laptop/PC

Verbal, written, communication skills with the ability to communicate technical data to a wide variety of audiences

Self-starter and possess level of professionalism

Ability to perform in a fast-paced, changing environment with multiple deadline-oriented projects

Experience using ITSM ticketing tool

Customer service experience in face-to-face, telephone or electronic interaction with clients

Pay and Benefits

The pay range for this position is $18.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Lansing,MI.

Application Deadline

This position is anticipated to close on Sep 25, 2025.

h4> About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.