Data center services

Requirements

Description and Requirements

The Team You Will Join

This position will involve the support of all Data Center components which will mainly consist of Network, Cabling Infrastructure and Server-related hardware. This position will also require the candidate to have in depth knowledge of cabling and standards for Data Center. The position will be expected to be onsite as this position is critical to ensure we have a quick turnaround when a component fails. This will also involve ensuring a close relationship with the Hosting team as well as the various Engineering teams within Met Life. We will also support and escort the various vendors when onsite and work closely with our onsite Cushman Team. There will be many opportunities to learn and have access to many training courses to enhance your career

The Opportunity

The DC Operation Team Lead is responsible for onsite support and overall responsible for ensuring all hardware within the Data Center bays are compliant with our Data Center standard. This position is critical to ensure stability within Met Life to support our internal teams as well as our various lines of businesses and our customer base. We operate a 24x7 environment supporting customers within the United States as well as many countries abroad. This is an exciting opportunity to join Met Life, which is a Fortune 50 company. You will have the opportunity to have access to the latest Network platforms such as VCF, Cisco, Firewalls, Rubrik Storage, IBM Mainframe, DASD, and various other platforms. You will be supporting these platforms and working closely with our Engineering teams by providing hand-on support. Will be opportunity to have access to many training classes to keep current on your skillset or enhance for future positions.

Success in this role requires someone who is engaged and willing to lead and support various team members and be a team player. This applicant is expected to work with others and actively participate with internal teams to share knowledge and enforce a Team atmosphere. The DC Operations Tech Lead is responsible for overseeing all IT platforms without the Data Center to ensure they are being managed proactively. You’ll collaborate closely with various MetLife Engineering teams, external vendors, and our Cushman & Wakefield onsite teams in an environment where every contribution is respected, and every perspective is heard and discussed.

How You’ll Help Us Build a Confident Future (Key Responsibilities)

• Will be the onsite support lead for the shift being assigned to.
• Expect the applicant to be self-motivated and willing to lead by example.
• Applicants will proactively oversee all IT hardware and stability.
• Applicants will manage the IT hardware for alarms and ensure all Power Distribution Units are supporting the IT hardware efficiently.
• I would like the applicant to initiate new recommendations to ensure we operate efficiently and effectively as technology changes.
• Applicants would be expected to participate in any IT related actively that would involve new hardware, replacing of End-of-Life platforms and assist other teams as needed. Should be able to work well with others and get involved. Will involve off hours rolling out large scale designs.

What You Need To Succeed (Required Qualifications)

• The applicant would be expected to have knowledge in various IT platforms.
• Having certification is a plus, however not required.
• Having knowledge of TIA-942-C and ISO/IEC 11801.
• Bachelor’s degree, or 2 years professional experience in IT.
• Suggested 5 years of experience in a mid-to large IT shop.
• Being able to work well with all teams and customers.
• Positive attitude-energy and ability to want to learn, lead and be a team player.

Skills

What Can Give You an Edge (Additional Skills)

• Positive attitude and ability to listen and learn.
• Working well with others and being willing to adapt regardless of the situation.
• Wanting to progress in this role resulting in expanding your career.

The expected salary range for this position is $75,000 - $100,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).

If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

$75,000 - $100,000