Automotive Service Advisor

Job Description

Job Description

Automotive Manager / Service Advisor
St. Clair Shores, MI
$70,000 – $120,000 + Bonus | Monday–Friday Only

Ready to take the wheel of a high-volume, high-performing independent repair shop? This isn't just another service desk job—it's a chance to lead a sharp team of automotive pros, take full ownership of a $2M+ operation, and work in a clean, modern facility that actually values work-life balance.

This shop has been a local go-to for over two decades, known for quality repairs, great service, and a loyal customer base. If you're an experienced Manager / Service Advisor with a passion for results, people, and customer satisfaction, this is your lane.

What's in It for You

• Strong Compensation : $70K–$120K base salary, plus performance-based bonus potential (up to 10% annually)

• Full Benefits Package : Health, dental, and vision insurance (covered up to $200/month)

• Time Off That Makes Sense : Paid holidays and tiered vacation

• Work-Life Balance : Monday–Friday schedule—your weekends are free

• Growth Opportunity : Shop operations and the chance to scale a $2M+ business with an experienced team in place

• A Supportive Team Culture : Skilled technicians, advisors, and leadership aligned toward long-term success

Who They're Looking For

• A proven leader with 10+ years of automotive experience , including at least 4 years as a Service Advisor

• Someone who has run or helped run a $2M+ independent shop or managed multiple high-volume locations

• A strong communicator and organizer with a results-first mindset

• A coach who can train, develop, and inspire a winning team

• Hands-on enough to jump into the service drive or step in for advisors when needed

• Someone who understands KPIs like ARO, GP$, labor margins, ELR, DVI usage, and can lead a team to crush them

What You'll Be Doing

• Leading and motivating a team of technicians and advisors to hit performance targets

• Managing daily shop operations, budgets, staffing, and workflow

• Acting as the liaison between customers, staff, and leadership

• Upholding service quality, accountability, and customer care standards

• Driving growth through systems, leadership, and performance management

• Supporting service writing and sales as needed to meet customer demand

Bonus Plan Highlights

Eligible after 9 months, this role offers up to 10% of annual salary based on

A Bit About the Shop

The shop is independent, family-owned, and has been in the same location for 22 years. It's known for quality service, ASE-certified techs, digital inspections, and a spotless customer lounge. With 8,000 sq. ft. of space and plenty of room to grow, this is the perfect opportunity for someone who wants to run a high-performance shop without the red tape.

Apply now if you're ready to lead from the front, support your team, and build something great—all without giving up your nights and weekends.