Plumbing Service Technician

Job Description

Job Description

Residential Service Plumber

Carter's Plumbing, Heating, Cooling & Electric
White Lake, MI

Join a Team That Values Great Plumbers

Carter's Plumbing, Heating, Cooling & Electric has been serving homeowners throughout Southeast Michigan for decades. We are known for providing exceptional customer service, quality workmanship, and creating long-term career opportunities for our team members.

We are currently looking for an experienced Residential Service Plumber to join our growing team. If you take pride in your work, enjoy helping customers, and want the opportunity to earn a strong income, we'd love to talk with you.

Position Summary

The Residential Service Plumber is responsible for diagnosing, repairing, and maintaining residential plumbing systems while delivering an outstanding customer experience. This role is ideal for a plumber who enjoys service work, building customer relationships, and identifying solutions that meet homeowners' needs.

Responsibilities

• Diagnose and repair residential plumbing issues
• Service water heaters, tankless water heaters, fixtures, drains, and water lines
• Perform plumbing inspections and preventative maintenance
• Educate homeowners on repair and replacement options
• Present solutions and recommendations that best fit customer needs
• Complete service calls efficiently while maintaining high-quality workmanship
• Maintain accurate service records and documentation
• Ensure all work complies with local plumbing codes and company standards
• Maintain a clean, organized, and professional work environment
• Deliver exceptional customer service on every call

Qualifications

• 3+ years of residential plumbing service experience preferred
• Strong diagnostic and troubleshooting skills
• Experience with water heaters, fixtures, drain systems, and residential plumbing repairs
• Excellent customer service and communication skills
• Ability to build trust with homeowners and present solutions confidently
• Valid driver's license with a clean driving record
• Ability to work independently while contributing to a team environment

Compensation & Benefits

• 20% Commission-Based Compensation
• Uncapped earning potential
• Company vehicle
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with company match
• Ongoing training and professional development
• Career advancement opportunities
• Stable, year-round work

Why Carter's?

At Carter's, we believe our success starts with our people. We provide the tools, training, and support needed to help our team succeed while delivering exceptional service to our customers. If you're looking for a company that values hard work, customer service, and growth, we'd love to hear from you.

Apply today and build your future with Carter's Plumbing, Heating, Cooling & Electric.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.