Assistant Studio Manager
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
- Competitive Compensation
- Bonus Structure for leadership
- Free IR Sauna Membership
- Paid Training
- Team Management
- Member Management
- Inventory Management
- Facility Management
- Working closely with the Studio Manager on the implementation of standard operating procedures, specifically managing and ensuring Membership Sales Associates and Studio Assistants are maintaining consistency and upholding daily expectations
- Assisting in the training, coaching, and development of team members
- Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work
- Acting as a liaison between the Studio Manager and team members
- Communicating all updates, new products/offerings, events, and protocols to the team in the Studio Manager’s absence
- Leading the team with strong membership sales. This is measured with conversion percentage and sales performance charts
- Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible, and courteous service
- Resolving any guest complaints or membership issues with the highest level of customer service
- Promoting the benefits of IR Saunas and the value of having a Perspire Sauna Studio Membership to guests
- Understanding and speaking about the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy
- Ensuring that all front desk systems are followed such as proper member check-in, telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements. *Mindbody Software experience is a plus!
- Performing weekly and monthly inventory purchasing and processing functions
- Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly
- Excellent interpersonal skills to ensure clear, effective communication with all guests and team members
- Results-driven and motivated to meet or exceed sales targets
- Ability to lead and influence others to achieve goals
- Superior customer service skills to mediate all situations with a calm, helpful demeanor
- No-job-is-too-small attitude
- Passionate about health and wellness
- Consistently show a positive attitude & take responsibility for your own actions
- Strong collaboration, organizational, and prioritization skills
- Flexible and available to work varied shifts, including evenings and weekends
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