Patient Registration Representative - Patient Access * Nights (7p-5:30a) - 40hrs/wk

University of Michigan Health-West
Wyoming, MI
Requisition #: req11612

Shift: Nights

FTE status: 1

On-call: Yes

Weekends: Yes

General Summary

Under the direction of the Manager – Patient Access, the Patient Registration Representative is responsible for obtaining demographic and insurance information from patients and/or their representatives to ensure prompt financial reimbursement.

Requirements

  • High School diploma, GED, or equivalent.
  • College education of 1-2 years, preferred.
  • Previous experience in registration, billing, and/or administrative role in a hospital or medical office preferred.
  • Previous experience utilizing medical terminology preferred.
  • ICD-10 and/or CPT-4 coding, preferred.
  • Certified Healthcare Associate Certification (CHAA), preferred.

Essential Functions And Responsibilities

  • Welcome and greet all patients and visitors utilizing AIDET, in person and/or over the phone.
  • Ensure accurate demographic and insurance information is obtained from the patient and/or their representative.
  • Verify patient insurance is active through Real Time Eligibility (if RTE is down must utilize insurance websites).
  • Complete Epic WQs daily.
  • Collaborate with all departments to ensure applicable protocols and processes are followed.
  • Schedule walk-in testing for patients, when applicable.
  • Collect patient co-pays, deductibles and any outstanding balances.
  • Responsible for daily cash reconciliation and balancing of cash drawer.
  • Required to work on-call and holiday schedules.
  • Utilize a workstation on wheels (WOW) at the bedside to perform registration, as needed.
  • Performs other duties as assigned. These may include but are not limited to: Maintaining a current knowledge base of department processes, protocols and procedures, pursuing self-directed learning and continuing education opportunities, and participating on committees, task forces, and work groups as determined by management.
Posted 2026-01-09

Recommended Jobs

Instructor/Lecturer of Psychology - 45563

Alma College
Alma, MI

FLSA EMPLOYMENT CATEGORY: Salary; Exempt; Faculty; Full time, Temporary DEPARTMENT: Psychology Position Summary The Department of Psychology at Alma College, Alma, Michigan invites applicati…

View Details
Posted 2026-01-10

Sales Representative - Flexible Hours

Legacy Harbor Advisors
Lansing, MI

Join Our Elite Team and Elevate Your Career! Are you ready to advance your professional journey with a company renowned for its innovation and excellence? Recognized by Forbes and honored for six c…

View Details
Posted 2025-12-17

Real Estate Agent (No Experience Necessary to Apply) (Dearborn)

CENTURY 21 Curran & Oberski
Dearborn, MI

DESCRIPTION: Are you eager to start a rewarding career in real estate but worried about your lack of experience? Don't be! We are looking for motivated individuals with a passion for helping others t…

View Details
Posted 2026-01-09

ZSC Maintenance Supervisor Nights (Zeeland, MI, US, 49464)

Reckitt
Zeeland, MI

ZSC Maintenance Supervisor Nights (Zeeland, MI, US, 49464) We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to pro…

View Details
Posted 2025-09-08

Quality Technician - Holland Area

The Pivot Group Network
Holland, MI

Quality Technician | Holland, MI Salary Range: $46,000 - $69,000 depending on experience Are you a forward-thinking professional with a passion for inspection, testing, and ensuri…

View Details
Posted 2026-01-04

Kitchen Manager - Big E's Sports Grill Holland

Suburban Inns
Holland, MI

Join the Inn Crowd to be a part of our award-winning family! Our team is dedicated to helping each other succeed and achieve our goals!  Our Benefit Package includes: ~ Employee and Friends &…

View Details
Posted 2026-01-07

Occupational Therapist / OT - PRN

Continuum Therapy Partners
Menominee, MI

PRN Occupational Therapist (OT) Opportunities in Menominee, MI! Join a Passionate Rehab Team at Menominee Health Services - Menominee, Michigan Continuum Therapy Partners is excited to offe…

View Details
Posted 2025-12-06

Veterinarian

Bay Pines Veterinary Clinic
Harbor Springs, MI

Associate Veterinarian – Northern Michigan – Bay Pines Veterinary Clinic Bay Pines Veterinary Clinic is nestled in the scenic heart of northern Michigan, in the charming resort town of Harbor Sp…

View Details
Posted 2025-12-15

Housekeeping Dundee MI Hotel

VP Management
Dundee, MI

IMMEDIATELY HIRING: Job Summary: The Housekeeping Dundee MI Hotel is seeking a highly motivated and detail-oriented individual to join our team as a Full Time Housekeeping Associate. This indiv…

View Details
Posted 2025-08-28