Distribution Partner Operations Manager
- 401(k)
- 401(k) matching
- Competitive salary
- Health insurance
- Paid time off
- Product & Pricing Coordination
- Manage and distribute product updates, launches, and discontinuations to all relevant distribution partners.
- Coordinate pricing adjustments and ensure alignment across systems, contracts, and partner communications.
- Maintain up-to-date product catalogs and pricing sheets tailored to partner needs.
- Rebate & Incentive Program Management
- Administer rebate programs, including eligibility tracking, performance reporting, and payout coordination.
- Collaborate with finance and sales teams to ensure accurate and timely execution of incentive structures.
- Partner Communication & Support
- Serve as the primary internal point of contact for distribution partner inquiries and operational needs.
- Facilitate cross-functional collaboration to resolve partner issues and streamline workflows.
- Ensure partners receive timely updates on policy changes, compliance requirements, and strategic initiatives.
- Collaborate with media team to provide partners with updated and custom media.
- Data Integrity & Reporting
- Maintain accurate records of partner agreements, pricing structures, and rebate terms.
- Generate regular reports on partner performance, rebate utilization, and product movement.
- Identify trends and opportunities for operational improvement.
- Work with EDI Teams to insure proper EDI implementation and ongoing support.
- Process Optimization
- Develop and refine internal processes to improve efficiency and accuracy in partner-related operations.
- Implement tools and systems that enhance visibility and accountability across teams.
- 5 plus years of experience in partner operations, sales support, or distribution management.
- Strong understanding of pricing strategies, rebate structures, and product lifecycle management.
- Excellent communication and interpersonal skills.
- Proficiency in CRM, ERP, and spreadsheet tools (Business Central, Excel, SmartSheets).
- Detail-oriented with strong organizational and project management capabilities.
- Collaborative mindset with a proactive approach to problem-solving.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience working with international distribution networks is a plus.
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