Outside Sales Representative

Job Description

Job Description

Crown Industrial Services is seeking a motivated and results-driven Outside Sales Representative to grow our customer base and strengthen relationships across key manufacturing markets. This role is ideal for a self-starter who enjoys building partnerships, solving customer challenges, and driving revenue growth through consultative selling.

As an Outside Sales Representative, you will promote Crown's comprehensive portfolio of industrial services, including:

• Precision Cleaning
• Metal Finishing
• Dunnage & Parts Washing
• Parts Washing Systems
• Cleanliness Testing

This is an individual contributor position with significant autonomy and ownership of the sales process. You'll play a critical role in developing new business opportunities, managing customer relationships, and helping shape Crown's future growth.

What You'll DoBusiness Development

• Identify, prospect, and qualify new customers within manufacturing, aerospace, medical device, transportation, and industrial OEM markets.
• Develop and execute strategic plans to expand Crown's market presence.
• Generate leads through networking, referrals, industry events, and customer visits.

Account Management

• Serve as the primary contact for assigned accounts.
• Develop long-term customer relationships focused on retention, growth, and satisfaction.
• Identify opportunities to expand service offerings within existing accounts.

Consultative Solution Selling

• Understand customer processes, challenges, and cleanliness requirements.
• Present tailored solutions that demonstrate technical and financial value.
• Educate customers on Crown's capabilities and competitive advantages.

Proposal & Contract Management

• Prepare quotes, proposals, pricing packages, and statements of work.
• Negotiate contracts and secure signed agreements.
• Collaborate internally to ensure accurate project scope and successful execution.

Cross-Functional Collaboration

• Work closely with Operations, Engineering, Testing, and Service teams.
• Ensure customer expectations are clearly communicated and fulfilled.
• Resolve customer concerns proactively and professionally.

Pipeline & Forecasting

• Maintain accurate CRM records and sales forecasts.
• Manage a robust pipeline of qualified opportunities.
• Track performance against revenue goals and key sales metrics.

Market & Industry Engagement

• Stay informed on industry trends, customer needs, and competitive activity.
• Represent Crown at trade shows, industry conferences, and customer events.
• Share market intelligence to support pricing and service development initiatives.

Sales Process Development

• Help establish and improve sales playbooks, qualification criteria, pricing guidelines, and handoff procedures.
• Contribute to the development of scalable sales processes and best practices.

What We're Looking ForRequired Qualifications

• 3+ years of B2B sales experience selling technical services, industrial services, or capital equipment.
• Experience selling into manufacturing, industrial, aerospace, automotive, or related markets.
• Strong communication and presentation skills.
• Experience preparing proposals, quotes, and customer presentations.
• Proven ability to work independently and manage a sales territory with minimal supervision.
• Demonstrated success in negotiating and closing multi-step sales opportunities.
• Experience using CRM systems such as Salesforce, HubSpot, or similar platforms.
• Valid driver's license and ability to travel regularly.

Preferred Qualifications

• Bachelor's degree in Business, Engineering, or a related field.
• Knowledge of precision cleaning, metal finishing, industrial washing systems, or cleanliness testing.
• Experience selling technical solutions to manufacturing or industrial customers.

What Success Looks Like

• Achieve annual sales quota and quarterly revenue targets.
• Maintain a qualified sales pipeline valued at 3x quarterly sales goals.
• Consistently convert qualified opportunities into new business.
• Retain and grow assigned customer accounts.
• Secure your first new customer within the first 90 days.

Compensation & BenefitsCompensation

• Competitive base salary based on experience
• Uncapped commission structure
• Incentives tied to revenue growth, profitability, and strategic account development

Benefits

• Medical, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Company-provided laptop and mobile phone
• CRM, sales tools, and marketing support

Physical Requirements

• Ability to travel regularly for customer meetings and industry events.
• Ability to sit for extended periods while working on a computer.
• Ability to occasionally lift up to 15 pounds.

Work Environment

• Primarily office, customer site, and travel-based work.
• Occasional evenings, weekends, holidays, or extended hours may be required based on business needs.
• Noise levels are typically low to moderate.
• Appropriate personal protective equipment (PPE) may be required when visiting manufacturing facilities or customer locations.

If you're a driven sales professional who enjoys building relationships, solving customer challenges, and contributing directly to company growth, we'd like to hear from you.

Apply today and help Crown Industrial Services deliver industry-leading cleaning, finishing, and testing solutions to manufacturers across the region.