Systems Administrator (Mandarin Speaking)

Systems Administrator (Mandarin Speaking)

IT Systems Administrator responsible for supporting, maintaining,
and optimizing the company’s full IT operations. This role serves as the primary on-site IT resource and is responsible for providing system reliability, network security, and end-user support in a fast-paced manufacturing environment.
The ideal candidate is highly self-driven, technically strong, and capable of independently managing IT operations, escalation, and infrastructure support.

Essential Duties
Technical Support & End-User Services

• Provide direct IT support for local employees in a fast-paced environment
• Troubleshoot and resolve hardware, software, and network issues or escalate as needed
• Support Microsoft Office applications, Outlook/Exchange, SharePoint, domain file systems, and collaboration tools
• Assist with setup and support of video conferencing systems for domestic and international meetings
• Maintain strong communication with end users and management regarding issue status and resolution

Systems Administration (Servers & Applications)

• Install, configure, maintain, and support physical and virtual servers and related infrastructure
• Support Microsoft Active Directory, user accounts, permissions, and group policies
• Administer email systems and support Outlook client configuration and troubleshooting
• Support enterprise applications including OEM Teamcenter and other internal systems
• Maintain Windows server environments and virtualized infrastructure (VMware or equivalent)
• Perform system monitoring, patching, backups, and performance maintenance

Network Infrastructure & Security

• Support and maintain LAN/WAN environments, including switches, routers, and network devices
• Configure and support TCP/IP services including DNS, DHCP, and SMTP
• Manage firewall administration and overall IT security controls
• Support VPN and remote access connectivity
• Assist with planning and implementation of network improvements and upgrades

IT Asset & Vendor Management

• Maintain inventory of IT assets including hardware, software, printers, and licenses
• Assist HR with IT onboarding and offboarding (equipment setup and access provisioning)
• Work with Finance to obtain quotes, process purchase requests, and track IT procurement
• Coordinate with vendors for hardware, software, and service support

Infrastructure, Projects & Support

• Participate in IT infrastructure projects including system installations, upgrades, and network expansions
• Support international and multi-site connectivity and system coordination as needed
• Assist with structured cabling, hardware deployment, and system rollouts
• Document IT procedures, configurations, and troubleshooting processes
• Support backup systems, disaster recovery processes, and system continuity planning

Other Duties

• Perform other related duties as assigned

Minimum Qualifications

• Bachelor’s degree in Information Technology, Network Administration, or related field preferred
• 3–5+ years of IT systems administration or advanced IT support experience
• Strong experience with Windows desktop and server environments (Windows Server, Windows 10/11)
• Experience with Microsoft technologies (Active Directory, Exchange/Outlook, SharePoint, Office 365 preferred)
• Strong knowledge of TCP/IP networking (DNS, DHCP, SMTP, VPN)
• Experience with virtualization platforms (VMware preferred)
• Familiarity with enterprise systems (SAP, Teamcenter, or similar manufacturing systems preferred)
• Experience in multi-site or manufacturing environments strongly preferred

Skills & Competencies

• Strong troubleshooting and problem-solving ability
• Ability to work independently as the primary IT resource
• Excellent communication skills (technical and non-technical audiences)
• Strong organizational and time management skills
• Ability to prioritize multiple urgent tasks in a high-pressure environment
• High level of accountability, ownership, and responsiveness

Additional Requirements

• Ability to work in a fast-paced manufacturing environment
• Ability to work overtime or respond to urgent issues as needed
• Ability to attend early morning or evening international meetings if required
• Travel: Less than 10%