Product Manager/Owner : Farmington Hills, MI (At least 2 days onsite per week)

Product Manager/Owner (only w2 consultants)
Location: Farmington Hills, MI (At least 2 days onsite per week)
Duration: 12 months+

Job Description Introduction:
Looking for a business product manager and product owner who has experience in Payments (bonus if in fraud payments) who can be a cross functional leader for a large-scale project.
Needs experience in writing detailed business requirements, process flowing
The key to success in this role is they need a very strong will to learn, ability to absorb and act on information quicky, and be the sole owner to take a concept or a challenge through to execution of the solution.
This is not the role for anyone who needs a lot of support, education, or handholding. They need to be able to interpret the business, operational and technical needs of a product into consumable and thorough documentation for many different audiences (devs to business executives)
Technical experience is not required; however they must have experience in a role that stands as the connection between technology and business partners.
This role plays everything from strategic thinker to writing procedures, process documentation and visual concept documentation.
Need business requirement experience or payment/treasury management/fraud product experience.
Job Summary:
Responsible for ensuring assigned product(s) is managed to a positive customer experience as it relates to sound infrastructure and integrity levels.
Responsible for the management of assigned product(s), including product planning, product/process development and implementation, and coordination of partner readiness, objectives and programs.
Management of risk, evaluation of product performance and measurement of results are key components of this position.
The Product Manager typically manages complex products and processes with minimal oversight.

Duties and Responsibilities:
Serve as a market expert for assigned product(s) through research (internal and external), discovery, validation and customer interactions and presentations, white papers, etc.
Define customer and internal partner problems by gathering and analyzing customer information, interviewing process owners
Documenting buyer/user personas and use scenarios; solution requirements; represent voice of customer throughout requirements, design and development process; ensure solution addresses defined market problem(s) and aligns with solution development
Manage requirements and tasks completion using Jira and agile processes.
Define, measure and manage product risk
Measure assigned product(s) success and communicate results 25% Product Promotion/Advocacy
Create and own assigned task documentation, including process flows and procedures
Develop training material
Recommend criteria for testing newly developed products and enhancements to existing products
Development and regular review of implementation workflows

Partner with Operations area(s):
To ensure appropriate product stability
To ensure an efficient escalation and resolution protocol is in place for production (system/operational) issues and outages
Drive multiple initiatives and tasks to completion with complete ownership.