Part Time Contact Center Representative
Health Advantage Federal Credit Union is a local credit union committed to serving the healthcare industry. We are actively involved in the community and feel our employees are the heart of the Credit Union, so we look for motivated individuals who have a drive to build quality relationships.
Does this sound like a fit for you? If so, we want to talk to you! We are currently hiring for a Communication Center Representative. In this position, you will be directly responsible for receiving and directing communication from members, ensuring that requests are resolved promptly, accurately and professionally. The Communication Center Representative manages both inbound and outbound calling, online chat, email, and other communication methods. You will need to identify member needs, clarify information, research any issues and provide solutions.
The individual must be an excellent listener, have a positive attitude, and possess strong self-motivation. High school diploma or GED, with completion of or progress toward a college degree a plus. Six months to two years of financial institution experience.
Benefits including paid time off, EAP, Teledoc and an excellent 401k plan.
Banking experience must be in a bank or credit union environment.
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Paid time off
Schedule:
- Rotating shift
Experience:
- Banking: 1 year (Preferred)
Work Location: In person
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