Student Records Clerk

Position

Records Clerk

Reports To

Student Records Supervisor

Department

FLSA STATUS

Non-Exempt - Full Time

Primary Position Objectives

Provide support for the student records function to ensure that students receive the support services and benefits necessary for successful participation in the Job Corps program while ensuring the maintenance of a uniform systems to account for and document the participation and achievement of program participants.

Brief Description of Duties

• Reviews all incoming information for student records to ensure accuracy and completeness of each form.
• Assists the Records Manager in scheduling sufficient arrivals to achieve and maintain contracted design capacity (On-Board Strength) through collaboration with OA contractors in geographic assignment plan (GAP).
• Collaborates with counselors in returning UA students back to Center. Ensures prompt documentation of UA retrieval efforts in CIS and student personnel files.
• Maintains accountability for the input of students' records and credentials in CIS in compliance with the PRH.
• Ensure performance is accurately tracked and reported and necessary corrective action is taken to achieve the performance outcome goals and quality standards established by the National Director of Job Corps.
• Assists in the development of daily morning reports are made available to all department in a timely manner.
• Coordinates commercial transportation needs of students in compliance with the PRH and Department of Labor Manual Series - DLMS 7 - Travel Management.
• Implement a system to provide clothing allowances for students in the amounts indicated and according to the time schedule shown in the PRH. Records shall include a signed receipt for all clothing allowances issued to the student.
• Implement a uniform system for issuing student personal allowances and transition allowances earned through participation and achievement.
• Prepares arrival pay sheets for students.
• Reviews student folders to ensure they contain necessary paperwork.
• Helps update student profiles (ETA 640).
• Prepares terminated folders.
• Files Student information into permanent folder.
• Works with counselors and Student Personnel Officer on arranging student transportation.
• Assures that personal information about individual students, subject to the Privacy Act, is shared among staff only to the extent necessary to ensure the safety and effective provision of services to students, and no further, in accordance with the Student Rights to Privacy and Disclosure of Information.
• Ensure accuracy, completeness, and timeliness of all student records documents
• Works toward meeting performance management goals.
• Follows CDSS plan and Code of Conduct system daily.
• Adheres to required property control policies and procedures.
• Maintains good housekeeping in all areas and complies with safety practices.
• Complies with all DOL guidelines, OFCCP regulation, Quality Assurance Plan (QAP) Serrato policies and procedures, Job Corps notices and bulletins, and Center policies and procedures.
• Demonstrates and abides by Serrato Corporation's core values and operating principles.
• Models, mentors, monitors appropriate Career Success Standards.
• Helps students become more employable through continuous reinforcement.
• Participation in PRH mandated staff training is mandatory. Failure to participate may result in disciplinary action up to and including termination.
• Performs other duties as assigned.

Key Competencies

Performance Standards/Results

Effective

Communication

• Presents information both clearly and concisely and regularly confirms correct interpretation of information.
• Very high standard of communication skills both written and verbal for the presentation of facts and ideas.
Shows professional non-verbal body language and actively listens to others.

Organization of Work

• Action oriented. Demonstrates the ability to handle several projects simultaneously with decision making, flexibility, and problem solving.
• Implements the key principles of time management, task allocation and priority assignment in addition to personal organization.
• Shows attention to detail and ability to complete work with the highest level of accuracy and efficiency.
• Continually seek ways to improve employment service provided via development of professional skills and personal growth.

Professionalism

• Demonstrates professional interpersonal skills when interacting with others. Abides by Serrato Corporation's Healthy Workplace Environment policy.
• Acts as team player and builds professional relationships with coworkers to achieve goals.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Proficiency with Microsoft Office applications including Word, Power Point, Outlook, and Excel.
• Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• Ability to effectively complete routine paperwork in a timely manner.
• High level of organizational and accurate record maintenance skills.

Experience

Minimum of six months experience in administrative support, data entry, records management, or related experience.

Education

High School Diploma or equivalent. Associates degree preferred.

Certificates, Licenses, Registrations

Valid State Driver's License.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit, use hands and fingers to handle or feel, to reach with hands and arms, and to talk or listen. The employee must be able to occasionally lift and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level can vary from moderate to loud.

Benefits Offered

• Paid Short Term / Long Term Disability and basic life insurance.
• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
• Paid Holidays
• Paid Time Off
• 401K & 401K Matching
• Tutiton Reimbursement
• Employee Assistance Counseling Service Program

Disclaimers

• Serrato Corporation is an Equal Opportunity Employer.
• Serrato Corporation conducts background checks and drug screens.