ADMISSIONS COORDINATOR

Responsibilities

SCREENING OF APPLICANTS BEGINS IMMEDIATELY AND CONTINUES UNTIL POSITION IS FILLED

POSITION SUMMARY:
Approximately 20% of time is spent with phone and reception triage, 20% with assisting crisis evaluators in the admission process with pre-authorizations and admission paperwork. 60% will be working directly with patients on units completing consents and outcomes.

About Cedar Springs: At Cedar Springs Hospital, our mission is to deliver the highest quality services to individuals and their families who are dealing with the ramifications of mental illness or substance abuse. Our formula for successful treatment includes innovative services using a level of care that is appropriate to each illness, individually tailored programs and highly qualified mental health professionals. Cedar Springs is dedicated to providing quality, multidisciplinary behavioral health care services to children, adolescents, adults and their families.

As an employee of Cedar Springs we offer the following benefits:

Medical, Vision, Dental, Life Insurance

Short Term/Long Term Disability

Paid Time Off

Education/Tuition Assistance

Employee Assistance Program (EAP)

Cedar Springs Hospital is in compliance with the Healthy Family and Workplaces Act (HFWA) and Families First Coronavirus Response Act (FFCRA).

Qualifications

PHYSICAL REQUIREMENTS:
* Position may require walking, standing sitting for prolonged periods of time.
* Occasionally lifts up to 10 pounds and carries small objects from waist to chest.
* Requires ability to work long periods on the phone;to hear and speak clearly over the phone.
* Must be able to read and write and specifically record information and read medical records.
* Regularly needs to bend, stoop and reach.
* Emotional stability necessary to perform the essential functions of the job.
* Vision and hearing sufficient to perform the essential functions of the job.

SKILLS:
Requires excellent organizational, verbal, interpersonal and customer service skills, grammar and spelling, the ability to read/comprehend written instructions and follow verbal instructions. Ability to establish and maintain effective working relationships with employees, managers, referral sources, patients/families, community resources, etc. Ability to exercise professional independent judgement in planning own work. Must be flexible with work hours to accommodate work volumes. Ability to multi-task and stay calm when dealing with several issues at one time. Must be comfortable answering a high volume of incoming telephone calls. Must have excellent computer and data entry skills. Typing 50 wpm with knowledge of grammar, punctuation and spelling. Knowledge of general office equipment. Requires organizational, verbal, interpersonal and customer service skills, the ability to read/comprehend written instructions and follow verbal instructions. Working knowledge of software programs such as Windows, Word, Excel, etc. Ability to maintain confidentiality. Ability to work mornings, evenings and weekends is necessary. Must have exceptional customer service experience.

EXPERIENCE/EDUCATION/LICENSURE
Associate’s degree or equivalent; bachelor’s degree in social services or related field preferred. Customer service experience in the mental health field and excellent computer/data entry skills required.

STAFF DEVELOPMENT REQUIREMENTS:
Must meet or exceed hospital and regulatory agency training requirements.

EXPOSURE CATEGORY: III

The normal work routine involves no exposure to blood, body fluids, or tissues.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Please apply at: Cedar Springs Hospital (uhsinc.com)

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-800-852-3449 .