Administrative Assistant

Job Description

Job Description

Optimal Care is where your dedication meets a rewarding career.

As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.

Exceptional Benefits:

• Minimum of 3 Weeks Paid Time Off (PTO)
• Company Vehicle Program
• Flexible Work Schedule
• Mentorship Culture
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Mileage Reimbursement
• Cutting Edge Technology

The Administrative Assistant is responsible for routine clerical matters and assuring that documents flow in a coordinated and efficient manner.

JOB DUTIES/KNOWLEDGE

• Provides assistance to clinicians, management, patients, physicians, facility staff and caregivers.

• Notifies supervising nurse regarding clinical questions or concerns.

• Excellent customer service skills.

• Maintains files, supplies and general office condition in a clean and orderly manner.

• Handles all correspondence timely and appropriately.

• Word processing and tracking responsibilities are completed accurately and timely

• Answers telephone inquiries and channels them appropriately.

• Files and maintains clinical records.

• Supports field clinicians with office support functions.

• Assists with obtaining signed physician's orders.

• Completes assigned data entry responsibilities in a timely manner.

• Scheduling responsibilities completed timely and accurately.

• Audits medical record to assure regulatory and practice guidelines are maintained.

• Accurate insurance verification with appropriate notification to patient/caregivers/nurse as required regarding covered benefits.

• Other duties as assigned by the Administrator/ Director of Nursing and Clinical Managers.

QUALIFICATIONS

• Minimum of two years experience preferably in home health or health care, or graduation from a one or two year business college preferred.

• Able to type 50 words per minute.

• Has word processing skills, personal computer skills, and business machine knowledge.

• Understands basic medical terminology.

Location

• Office Location:  24255 W 13 Mile Rd, Suite 250, Bingham Farms, MI 48025

Hours

• Office Hours: 8:00 am – 5:00 pm, Monday through Friday

Background Screening

Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Employer

Optimal Care is an equal-opportunity employer.