Restaurant Assistant Hospitality Manager
A Little About Us Uccello's Hospitality Group is a West Michigan staple, locally and family owned, founded on Italian family values. UHG operates 8 restaurants in the Greater Grand Rapids area and strives to save a place for everyone at its table. Faro Uccello, Founder of UHG, opened the first Uccello's Ristorante in 1996. Uccello's has since grown into 6 successful locations. In 2016, UHG launched a fast-casual concept, Herb & Fire Pizzeria, and has since added a second location.
Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, team member retention, guest service and satisfaction, food and beverage quality, cleanliness and sanitation.
Duties & Responsibilities: (Including but not limited to)
- Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
- Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards.
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of team members and creating a positive, productive working environment.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Fill in where needed and assist all team members to ensure guest service standards and efficient operations.
- Continually strive to develop team members in all areas.
- Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.
- Be knowledgeable of restaurant policies regarding personnel and operations.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, team members and guests.
Qualifications:
- Be 21 years of age.
- Be able to communicate and understand the predominant language(s) of the restaurant's operating area.
- Have knowledge of service and food and beverage, generally involving at least three years of experience in full service, casual dining.
- Experience with full service alcohol serving facilities is desirable.
- Possess excellent basic math skills and have the ability to operate a POS system.
- Have basic computer knowledge in Microsoft Office and the use of email.
- Be able to work in a standing position for long periods of time.
- Be able to reach, bend, stoop and frequently lift up to 50 pounds.
Compensation and Benefits
- An outstanding culture with a local, family-owned company
- Complimentary dining experiences at all of our restaurants
- Paid Parking for the Downtown Grand Rapids location
- Medical, Dental, Vision, Life Insurance
- Vacation time earned at 6 months of employment
- Employee Assistance Program
Uccello's Hospitality Group does not discriminate in employment against persons based on age, color, disability, gender, gender identity/gender expression, genetic information, familial status, height, marital status, national origin, political persuasion, race, religion, sex, sexual orientation, veteran status, or weight. Applicants must be legally permitted to work in the United States and can pass a background and history check in keeping with federal and state regulations.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Education:
- Associate (Preferred)
Experience:
- Full Service Restaurant: 4 years (Preferred)
- Restaurant Management: 1 year (Preferred)
Work Location: In person
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