ENDOSCOPY TECHNICIAN
The Endoscopy Technician demonstrates excellent customer service performance in their attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation.
Responsibilities:
Prioritizes/organizes delegated patient care assignments
Performs technical care skills as outlined in standards and procedures manual and as described by unit-specific competencies
Engages in reinforcement of patient/family teaching as delegated by the RN
Demonstrates proper patient transport and positioning.
Comforts patients during procedure
Identifies and communicates equipment failures to the RN
Demonstrates a positive personal approach and interaction with others
Assists with procedure as directed by the physician or RN
Maintains clean and safe patient area, i.e., cleans patient and staff refrigerators, wheel chairs, procedural room equipment, etc.
Maintains patient refrigerator stock
Obtains nutritional supply stock in a timely manner
Assists with wheel chair discharges
Documents refrigerator and blanket warmer temperatures according to unit policy
Handles equipment appropriately and returns equipment to proper place after use
Considers cost in using supplies for patient care. Maintains appropriate stock in procedural rooms and patient rooms.
Demonstrates ability to give care cooperatively with other patient care team members.
Actively participates in quality management and continuing education. Updates and maintains knowledge, skills, and competencies related to area of practice and age(s) of patient population.
Presents a clean and neat appearance according to the dress code for Surgical Services.
Encouraged to be proactive in seeking learning experiences.
Demonstrates excellent customer service in all contacts with internal and external customers.
Exhibits Keeping our Promise of Caring daily:
Smile, make eye contact and say hello
Put a smile in your voice on the phone.
Take people where they need to go.
Be courteous to everyone.
Takes pride in covenant keep it clean.
Offer help and ask, What else can I do?
Contributes to organization success targets for patient satisfaction (Press Ganey) and net operating margin.
EDUCATION/EXPERIENCE
High school graduate or equivalent.
BLS- required within 60 days of hire.
Previous experience in patient care area.
KNOWLEDGE/SKILLS/ABILITIES
Basic understanding of anatomy and physiology.
Basic knowledge of Endoscopy practices and procedures.
Ability to use independent judgement
Verbal and written communication skills.
Ability to work in a fast paced environment.
Hand eye coordination
WORKING CONDITIONS/PHYSICAL DEMANDS
Ability to maintain punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.
Constant standing
Frequent lifting up to 25 lbs.
Frequent walking, carrying, pushing, reaching, handling, feeling, talking, hearing, tasting, smelling, near vision, midrange vision, far vision, depth perception, and color vision.
Occasional lifting up to 100 lbs.
Occasional sitting, lifting, pulling, stooping, kneeling, crouching, squatting, crawling, twisting, visual accommodation, and field of vision.
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