Am Banquet Server at Delamar Traverse City

Job Description

Job Description

It is our pleasure to welcome you.

Delamar Traverse City, MI is looking for AM Banquet Server to join our team. Our ideal candidate is self-driven, punctual, and engaged.

We are a rapidly growing company where you can make a real difference. Our continued growth and progress depend on our employees: people with initiative, creativity, and enthusiasm. We are committed to attracting, developing, and retaining high-quality employees.

We hope all team members find their positions with us to be an exciting and enriching experience.

We look forward to working with you.

We Offer:

• Complimentary Shift Meal
• Employee Recognition Programs
• Employee Discounts
• Opportunity for Advancement

Full-Time Employees:

• Paid Vacation Time
• 401K Program - Company Match
• Competitive Medical, Dental, and Vision
• Life Insurance - Company Paid
• Short Term Disability - Company Paid

This is a tipped position.

The Banquet Server exemplifies high dining standards of presentation, set up, and service. The Banquet Server interacts in a friendly and efficient manner with all guests while serving food and beverages. You will be responsible for greeting, assisting, and serving guests at special functions and events. The banquet server will assist with preparation, clean up, serving guests, and respond to guest questions, complaints, and requests. The banquet Server is responsible for the set-up and serving of food and beverage to guests at all banquet functions, according to Events by Artisan standards. To be a successful banquet server, you should possess excellent customer service and communication skills. You should be professional, polite, and an efficient server.

Essential Duties & Responsibilities

• Greeting guests as they enter the venue and helping them find their seats.
• Read, interpret and follow with Banquet Event Orders (BEOs), and follow instruction for service from Banquet Manager and/or Banquet Captain
• Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
• Prepare table settings, beverage stations, and food stations, etc. for the function as dictated on the BEO.
• Attend pre-event meetings to be informed of schedules, serving duties, and menu
• Communicate with Banquet Manager and/or Banquet Captain throughout the function to notify them of changes, special requests, or dietary restrictions to ensure guest satisfaction
• Deliver food and beverages in a timely, efficient, and professional manner
• Interact in courteous and professional manner with all function guest to ensure exceptional dining experience
• Participate in the clean up after all functions including; floors, dishes, equipment and supplies have been properly cleaned and stored as appropriate
• Supporting other team members to ensure an over all guest satisfaction event
• Maintain banquet office and storage spaces in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.

Basic Qualifications & Skills

• Must be flexible regarding scheduling based on business demands
• Successful completion of criminal background check
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be detailed oriented
• Must be organized and able to focus on the task on hand
• Projects professional image that inspires trust and confidence
• Enthusiastic and positive energy
• Ability to work alone and be productive
• Ability to work in fast paced environment

Physical Requirements

• Able to lift up to 30 lbs.
• Able to bend, stretch, and twist
• Able to stand for long periods of time
• Ability to balance & carry trays, plates, and tubs a positive

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