Programs Administrative Assistant II

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What we are looking for:

As a Certified Community Behavioral Health Clinic, CNS Healthcare's mission is to serve the people of our communities. The Programs Administrative Assistant II provides direct administrative support to their assigned Programs Director and department leadership team members to support program operations.

Compensation Range:

The starting pay for this position is $17.00 - $20.00 hourly rate, and is based on non-discriminatory factors such as skills and experience.

What's in it for you:

As a member of our team, you will have an opportunity to make a meaningful impact on our community and the lives of the individuals that we serve. CNS Healthcare provides a robust total rewards program to support our team members and their loved ones. We've shared some highlights below, but you can visit the benefits guide posted on our careers page to learn more!

• Comprehensive medical insurance options
• Employer-paid benefits including dental, vision, life, and short-term disability insurance
• Retirement program with generous company default contribution and match
• Generous PTO program starting at 18 days annually
• 16 paid holidays, including 3 floating holidays
• Paid parental leave
• Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more

Interested in learning more about this role?

Please see below for a summary of job responsibilities and qualifications!

• Provide direct administrative support to the assigned Programs Director and members of the department leadership team.
• Support department staff by facilitating department and interdepartmental communications.
• Support department leadership by creating presentations, documents, forms, and spreadsheets using Microsoft Office and other tools.
• Assist with the preparation of various ad-hoc and recurring reports for assigned departments in an accurate, thorough, and timely manner.
• Coordinate assigned department recruiting with human resources and hiring managers including interview coordination and follow-ups.
• Assist in the coordination and preparation of meetings and committees, including calendar scheduling, coordinating venues, preparing agendas, transcribing minutes, and tracking follow-up items.
• Support the coordination and facilitation of program training activities.
• Assist with department schedules and on-call scheduling.
• Maintain electronic file system to ensure that information is readily available and accessible.
• Assist with maintaining information on credentialing, licensure, and registrations for department staff.
• Assist with booking conference and travel accommodations for assigned staff.
• Assist with budget tracking and monitoring including collecting and submitting receipts for corporate credit card reconciliation, department budgetary items, etc.
• Respond to general inquiries concerning departmental activities and operations by referring to established policies, procedures, and work instructions.
• Provide coverage and assistance to the department administrative support team, leadership, and other department staff as requested.
• Attend and conduct meetings in-person in the office or the community, virtually through video (audiovisual), and by phone (voice only) as required.
• Travel off-site as needed for various opportunities including meetings, conferences, activities, and events.
• Assist with special projects as assigned.
• Ensure that the CNS Healthcare standards of service are applied to interactions with individuals served, guests, and staff.
• Participate in and promote departmental and agency quality improvement initiatives.
• Assume responsibility for professional growth by current reading and attendance at educational programs and conferences.
• Maintain knowledge and compliance with established policies and procedures, corporate compliance program, code of ethics, applicable federal, state, and local laws and regulations, HIPAA standards, and other regulatory programs.
• Perform other related duties as assigned.

Qualifications:

Required

• High school diploma or equivalent
• Valid and unrestricted Driver's License
• Transportation or Automobile accessibility with current automobile/vehicle insurance meeting agency policy requirements
• At least 2 years of experience providing administrative support in a healthcare setting.
• Proficient with computers and Microsoft office products including Word, Outlook, PowerPoint, Excel, SharePoint, and Teams.
• General understanding of computer hardware and software systems.
• Ability to format documents and use proper grammar, punctuation, and spell check.
• Ability to analyze information, research issues, pay attention to detail, and meet deadlines.
• Ability to operate standard office machines such as photocopiers, faxes, computers, and video/tele-conferencing equipment.
• Ability to understand and value cultural and ethnic differences, their alternatives perspectives, lifestyles, etc.
• Ability to work collaboratively and build positive working relationships.
• Ability to communicate effectively, professionally, and courteously.
• Ability to use discretion and judgment when handling matters of a sensitive or confidential nature.
• Ability to be forward thinking and take initiative to accomplish goals and objectives of the department.

Preferred

• College courses completed towards a degree program.
• Prior experience behavioral health and/or community mental health settings.
• Proficient in medical terminology used in the mental health setting
• General knowledge of the community mental health system based on the Michigan Mental Health Code and MDHHS contracts
• Prior experience in project coordination and management.

About CNS Healthcare:

CNS Healthcare (CNS) is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) with seven clinics and two clubhouses in Southeastern Michigan. CNS employs approximately 400 employees, paraprofessionals, and support staff, delivering services to more than 7,000 people annually.

• CNS provides comprehensive integrated health services in partnership with several community organizations, and uses a patient-centered approach to identify, support, and promote the overall health of children, adolescents, adults, and older adults.
• Visit our website to learn more about our mission, vision, and values!

COVID-19 Vaccination Requirement: CNS Healthcare complies with federal, state, and local laws in regard to COVID-19 vaccination. Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for medical or religious exemptions to these requirements in accordance with applicable law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.