QSR Operations Director

Job Description

Job Description

RESSCO Capital, LLC is looking for an experienced QSR Operations Director to oversee the operations of multiple Subway locations in Southeast Michigan. The ideal candidate is a strong multi-unit leader who excels in coaching teams, improving operations, and driving sales growth.

Location: Multiple locations in Michigan

Compensation: $90,000.00 - $120,000.00 annually

Key Job Responsibilities

• Oversee daily operations of multiple restaurants within the assigned geographic area
• Train, coach, and support managers and staff to meet performance and service standards
• Ensure compliance with all food safety, cleanliness, and health regulations as outlined by Subway and the state
• Drive sales growth and profitability using performance reports and KPIs
• Recruit, train, and develop shift leaders, assistant managers, and restaurant managers
• Conduct regular store visits to assess operations and implement improvements
• Support local and national marketing initiatives
• Collaborate with ownership and fellow district managers to share best practices
• Completed the University of Subway training requirements

Key Job Qualifications

• 3-5+ years of multi-unit operational management experience in QSR or hospitality
• High school diploma required; bachelor's degree preferred
• Demonstrated ability to hire, train, and develop staff
• Strong leadership, communication, and problem-solving skills
• Proven ability to manage P&L, analyze performance metrics, and achieve targets
• Ability to manage multiple priorities in a fast-paced environment
• Valid driver’s license and ability to travel between store locations
• Ability to stand, walk, bend and perform in-store tasks as needed (up to 30 lbs lifting)

Benefits

• Competitive salary
• Performance-based bonuses
• Mileage reimbursement
• Opportunities for career growth and professional development