Sr. Quality Engineer

The Pivot Group Network
Grand Rapids, MI

Job Description

Job Description

Are you someone who thrives when quality, leadership, and customer collaboration intersect? Step into a pivotal Quality Manager role where your expertise wont just guide internal processesit will directly influence client satisfaction and operational success. This is your chance to lead a tight-knit, high-performing team in a lean manufacturing environment that prizes precision, autonomy, and long-term relationships.

About the Role:

As the Quality Manager, you will take full ownership of quality strategy and execution, managing a team across multiple shifts while also serving as a key customer liaison. This role blends hands-on oversight with cross-functional collaboration, including regular negotiation with customers to maintain lean margins without compromising product integrity. Youll play a vital role in balancing internal efficiency with external expectationsmaking this position essential to the company's continued growth.

Key Responsibilities:
  • Lead, develop, and coach a team of 6 Quality Technicians across 3 shifts

  • Establish and maintain a proactive quality culture grounded in accountability and teamwork

  • Own customer-facing quality communications, including audits and ongoing negotiations

  • Navigate client discussions to protect lean operating margins while upholding product quality

  • Oversee variation analysis and dimensional inspections using CMM systems

  • Ensure compliance with relevant quality certifications and internal standards

  • Work closely with Metrology, Engineering, and Production teams to troubleshoot and optimize processes

  • Occasionally overlap with third shift for early-morning support and alignment

Recommended Qualifications:
  • Proven success in a quality leadership role within a manufacturing setting

  • Experience leading customer quality interactions, including negotiation and audit support

  • Strong analytical skills with the ability to balance technical integrity and cost-efficiency

  • Familiarity with CMM tools and measurement systems

  • Comfortable operating in a lean, flat organization with limited oversight

  • Deep understanding of quality certifications and audit preparation

Preferred Qualifications:
  • Technical degree or equivalent hands-on experience in quality or manufacturing

  • Background in customer or supplier quality management

  • Exposure to dimensional inspection tools and variation analysis methods

  • Previous leadership in a multi-shift production or quality environment

Titles That Should Apply:
  • Quality Manager

  • Quality Assurance Manager

  • Senior Quality Engineer

  • Supplier Quality Engineer

  • Plant Quality Supervisor

  • Quality Systems Manager

Why Consider This Role?

What if your next job helped you pivot into a role with greater influenceinternally and externally? With over half the team tenured five years or more, this company has built a reputation on consistency, respect, and a no-handholding culture. Youll have the autonomy to lead, the support to succeed, and the opportunity to make your mark not only inside the walls, but across customer partnerships. If you're ready to lead a function that directly supports margin health and customer satisfaction, this is the opportunity youve been waiting for.

Ready to bring your leadership to a place where quality is more than complianceit's a competitive advantage? Lets talk.

Posted 2025-07-24

Recommended Jobs

Master Automotive Service Technician

Thelen Auto Group
Bay City, MI

Job Description Job Description Master Automotive Service Technician – A Positive Work-Life Balance! Thelen Volkswagen / Audi has an exciting opportunity for a highly skilled Automotive Servi…

View Details
Posted 2025-07-29

Lobby Attendant- Grand Rapids

Cornerstone Hospitality
Grand Rapids, MI

Job Description Job Description As a Lobby Attendant you will be responsible for keeping all lobbies and public area facilities such as lobby restrooms, telephone area, business center, and the f…

View Details
Posted 2025-07-30

Robotics Engineer

Our Next Energy Inc
Novi, MI

Job Description Job Description The Robotics Engineer will lead the design, integration, and optimization of robotic systems-primarily ABB platforms-within advanced manufacturing lines and labs f…

View Details
Posted 2025-07-29

Customer Support Specialist - Regional Hiring

Enterprise Call Center
Wyoming, MI

Genesis Call Center recruits, trains, and manages remote Customer Service Representatives (CSRs) who support national brands in customer service, tech support, and sales. Our secure, cloud-based …

View Details
Posted 2025-07-26

Engineer - Senior Licensed Professional in Roads Maintenance

Wayne County Government
Detroit, MI

Job Description Job Description Under the general direction of the Division Director of the Roads Division, the Engineer -Senior Licensed Professional in Roads Maintenance oversees the routine ma…

View Details
Posted 2025-07-24

Shipping Receiving Clerk

Ace-Tex Enterprises, Inc.
Detroit, MI

Job Title: Shipping and Receiving Clerk Location: Detroit Reports To: Warehouse Supervisor Employment Type: Full-Time Position Summary: We are seeking a detail-oriented Shipping a…

View Details
Posted 2025-07-27

Senior Java/Aws Full Stack Engineer - Clinton, NJ - Onsite Role

Lorven technologies
Clinton, MI

Role: Senior Java/Aws Full Stack Engineer Location: Clinton, NJ - Onsite Role Duration: Long Term Job Description: We are seeking a highly skilled and self-driven Senior Java/AWS …

View Details
Posted 2025-07-30

Packer-Feeder

Graphic Packaging International, Inc.
Sturgis, MI

OPPORTUNITY:  We are a folding carton manufacturing operation seeking candidates to join our Sturgis, MI team. We’re recruiting for multiple positions so be sure you review all of our job postings.…

View Details
Posted 2025-07-29

School Psychologist

ProCare Therapy
Warren, MI

Job Description Job Description Bachelor's or Master's degree in School Psychology, active School Psychologist license and minimum 1+ years School Psychologist experience required. Applicants who…

View Details
Posted 2025-07-28