Manager, Population Health

Manager, Population Health

Location: Remote / Hybrid (Preferred: Chicago, IL or Southeast Michigan)
Company: Town Square Health
Reports To: VP, Provider Strategy & Population Health
Salary Range: $100,000 - $115,000

About Town Square Health

Town Square Health is a new value-based healthcare provider leveraging technology to better serve the Medicare population. Our engineering team builds and maintains both cloud infrastructure and on-premise systems that power patient care. We value pragmatic solutions, clear communication, and engineers who care about the people using our software. Our mission is to provide the best healthcare possible and a fantastic patient experience where people are welcomed, known, and supported.

Town Square Health is looking for bold, collaborative, thoughtful, and highly effective people to join our team.

The Opportunity:

Town Square Health is seeking a Manager, Population Health to support the execution of high-priority population health, operations, and technology initiatives. This role is ideal for a highly organized, execution-oriented professional who can take loosely defined problems and drive them to clear, measurable outcomes.

Key Responsibilities

Program & Project Ownership

• Own cross-functional initiatives from scoping through execution
• Build workplans, set timelines, assign owners, and drive accountability
• Provide regular status updates to leadership on progress, risks, and decisions

Central Operations & Automation

• Support automation initiatives across call center, referrals, medical records, billing, and medication workflows
• Identify and prioritize automation opportunities based on impact and complexity
• Partner with Technology, Operations, and Finance on build vs. buy evaluations and ROI analysis
• Help define and track operational KPIs (e.g., turnaround time, error rates, cost per transaction)

Virtual Specialist Go-Live (Example Project Area)

• Serve as the point person for identifying, vetting, and standing up virtual specialist partners to support patient care delivery.
• Assess Town Square Health’s needs for virtual specialty care—including clinical use cases, patient populations, specialty coverage, and technology requirements—and recommend a prioritized shortlist of specialist vendors.
• Partner closely with the VP, Provider Strategy & Population Health to translate strategic vision and priorities for virtual specialty care into executable plans, while owning day-to-day management of specialist relationships.
• Own the specialist partner relationship end-to-end, including contract coordination, technical and operational go-live, and post-launch stabilization once patient care is live.
• Act as the internal owner and connector for virtual specialist partnerships, working closely with clinical, technology, and operations leaders to inform decisions around workflows, clinical hand-offs, technology integrations, and performance expectations .

Population Health Build

• Conduct structured vendor evaluations focused on ROI and operational impact
• Support vendor selection and implementation planning
• Help design population health workflows and operational handoffs
• Support the chronic condition management program builds

Qualifications

• 3–6 years of experience in healthcare operations, value-based care, healthcare technology, or consulting
• Demonstrated ability to manage projects end-to-end with minimal oversight
• Strong organizational, analytical, and problem-solving skills
• Ability to operate effectively in ambiguous, fast-paced environments
• Excellent communication and stakeholder management skills
• Experience working cross-functionally with clinical, operations, and technology teams

What We Offer

• Competitive compensation and performance-based incentives
• Salary range: $100,000 - $115,000
• Comprehensive benefits (medical, dental, vision, 401(k))
• Flexible hybrid work model (preferred in Chicago or Ann Arbor)
• Opportunity to help transform how healthcare is delivered to older adults

Town Square Health is an equal opportunity employer committed to building a diverse and inclusive team.