Membership Database Coordinator (On Site
- Receive, record and accurately track monetary gifts from the private sector, including donations from organizations, businesses, foundations and individuals.
- Enter, process and reconcile daily TV and/or radio donor pledges and donations into the membership database system. This includes checks, cash, credit card transactions, direct debits, stock gifts, matching gifts and monthly charges.
- Process and balance all donations that are processed either in Raiser's Edge or in Luminate Online.
- Maintain member files within the Raiser's Edge database system and create new Broadcasting fund codes in the database system.
- Manage credit card processing, including monthly sustainer charges, application of payments to open pledges, manage declined credit card payments, including donor contact to determine new number or expiration dates, as needed.
- Manage credit card “refunds” to donors, including all processing through Raiser's Edge and Colleague, for audit purposes.
- Ensure accurate reconciliation of gifts between all public broadcasting Funds within Raiser's Edge.
- Responsible for the audit integrity process of balancing monthly with College financial reports between Raiser's Edge and the College's Colleague system, and interfacing with the Finance Department regarding record keeping.
- Assist in responding to the auditors while they are performing their annual review of Delta College records.
- Print and mail all pledge reminders, acknowledgements, thank you letters, installments, and monthly renewal letters.
- Enter billing information for underwriting and tower rental clients. Print and mail monthly billing invoices.
- Enter Payroll Deduction gifts into Raiser's Edge, after receiving donor lists from the College's Finance or Payroll department.
- Retrieve data from Raiser's Edge and/or Luminate Online for specific reports for both the TV and radio donations.
- Assist with direct mail and telemarketing campaigns, as well as membership events.
- Assist with preparations and participate in TV and radio pledge drives.
- Assist with planning and helping at all station fundraising events.
- An Associate degree in accounting, finance or business.
- A minimum of one year previous database and/or accounting experience.
- Demonstrated experience in bookkeeping and financial record keeping required.
- Proficiency in the use of database computer systems, as well as demonstrated computer skills in word processing and spreadsheets.
- Experience in financial area of other non-profits helpful.
- Strong verbal and written communication skills needed, as well as strong organizational skills.
- Experience with Blackbaud Raisers Edge software
- Prior experience working in a non-profit environment
- Prior experience with financial deposits
Posting Specific Question
Required fields are indicated with an asterisk (*).
- * In order to track our recruitment sources, please indicate how you became aware of the position vacancy?
- Delta.edu
- Indeed.com
- Chronicle of Higher Education Website
- MI Works / MI Talent Bank
- HigherEdJobs.com
- Michigan HERC Website
- Other
- If you selected "Other" above, please tell us where you heard about this posting.
(Open Ended Question)
- * Our Public Media stations serve the community, with donors of many different ages or backgrounds. What kinds of experiences have you had working with others, who may have backgrounds that are different than your own?
(Open Ended Question)
Applicant Documents
Required Documents- Resume
- Cover Letter
- Transcript 1
- Letter of Recommendation 1
- Letter of Recommendation 2
- Letter of Recommendation 3
- Professional Certifications or Licensures
- Transcript 2
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