Used Car Manager

Used Car Manager

Gordon Chevrolet | Garden City, MI

Build It. Lead It. Elevate It.

Gordon Chevrolet is a nationally recognized, award-winning Chevrolet dealership with a 43-year legacy of family ownership, integrity, and performance . Our reputation has been built on doing things the right way—for our customers, our team, and our community.

As we continue to grow, we’re looking for a high-impact Used Car Manager who doesn’t just manage inventory—but shapes strategy, develops people, and drives results . This is a leadership role with real influence and the opportunity to take a strong used car operation to the next level.

The Opportunity

This role is ideal for a hands-on, data-driven leader who thrives in a fast-paced environment and wants ownership in the success of the department. You’ll co-lead the used car operation with a primary focus on volume growth, gross performance, inventory strategy, CRM execution, and team development .

If you enjoy being on the floor, working deals, training your team, and constantly refining the process—this role was built for you.

What You’ll Be Responsible For

Sales Strategy & Performance

• Drive used vehicle volume and gross through smart strategy and execution

• Analyze KPIs and market trends to continuously improve results

• Partner with executive leadership to hit and exceed departmental goals

• Maximize CRM usage to improve lead response, follow-up, TOs, and close rates

Inventory Acquisition & Management

• Source and manage high-quality used inventory aligned with market demand

• Maintain optimal inventory levels to balance turn, volume, and profitability

• Price inventory competitively using real-time market data

• Oversee reconditioning for quality, speed, and cost efficiency

• Build strong relationships with auctions, wholesalers, and vendor partners

Leadership & Team Development

• Lead, coach, and motivate sales consultants to consistently perform at a high level

• Create a culture of accountability, professionalism, and customer-first thinking

• Conduct regular training on process, product knowledge, and selling skills

• Provide clear expectations, feedback, and growth opportunities

Appraisals & Pricing

• Accurately appraise vehicles using condition, market data, and dealership objectives

• Ensure appraisals are consistent, fair, and profit-focused

• Continuously adjust pricing strategies to stay competitive and maximize return

Customer Experience

• Ensure a seamless, professional experience from first contact to delivery

• Resolve customer concerns quickly and effectively

• Consistently meet or exceed CSI and reputation benchmarks

What We’re Looking For

• 3+ years of used car management or comparable automotive leadership experience

• Proven track record of increasing used vehicle volume and profitability

• Strong knowledge of appraisals, pricing strategy, inventory control, and market analytics

• Experience managing reconditioning and controlling costs

• Confident leader with strong communication, TO, negotiation, and closing skills

• Data-driven, adaptable, and solutions-oriented

• High energy, positive attitude, and passion for the business

• Valid driver’s license with a clean driving record

Why Gordon Chevrolet?

• Competitive compensation & benefits

• Family-owned, stable organization with a 43-year track record

• Supportive leadership team that values performance and people

• A dealership where your ideas matter and your impact is visible

• Opportunity to build, influence, and grow a high-volume used car operation

Ready to Make an Impact?

If you’re a proven used car leader looking for more than just a desk— a place where you can build, lead, and win —we’d love to talk.

Apply today and take the next step with Gordon Chevrolet.