Document Mgmt Order Entry Rep

Given Integra’s continued growth and momentum, the company is adding team members to our Document Management team. Integra is seeking a results-oriented team player who pays attention to detail. The Document Management Order Entry Representative is responsible for entering data from various source documents into the computer system for storage, processing, and data management purposes. Additionally, they will process durable medical equipment and prosthetic & orthotic orders and route them to the appropriate providers based on internal policies and procedures. The representative will also need to reach put to payers and providers to obtain information on orders as needed.

$17.00/hourly

JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES

The Order Entry Representative’s responsibilities include but are not limited to:

• Insert customer and account data by inputting text based and numerical information from source documents
• Sort information according to priorities to prepare source data for computer entry
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Route orders to servicing providers based on internal policies and procedures to ensure timely delivery of medical equipment to members
• Handle and monitor NAQ requests
• Will need to make occasional reach to providers/payers to obtain information on orders as needed.
• Keep information confidential.
• Constant focus on translating insights into action with a strong emphasis on achieving targeted results.
• Able to self-manage, prioritize, and organize with excellent attention to detail and problem-solving skills.
• Sound judgement and critical thinking
• Must be reliable, highly motivated self-starter, able to multitask and work independently within a fast-paced, team environment.
• Conduct yourself in a courteous, helpful, and professional manner.
• Must follow policies regarding attendance and punctuality.
• Maintain a climate of teamwork and collaborative problem solving.
• Regular monthly one-on-one meetings with leaders for mutual feedback and have initiated a personal development plan, so you have started to define a path for growth.
• Contribute to a positive and fun work environment!

What will you learn in the first 6 months?

• In the first six months you will learn the function of the Document Management team within the organization and be fully integrated in your position, company, and team.
• You will understand your role and responsibilities, and which tools assist you in your position.
• You will build your knowledge base relation to our business so that at six months, you are able to answer questions or know how/where to get answers or support.
• During this time, you will set measurable goals for personal development and growth

What will you achieve in the first 12 months?

• You will be fully integrated with your job, company, and team
• You will be contributing your skills and knowledge to meet your department’s metrics and goals.
• You will qualify for the annual company bonus program by meeting quality and performance goals.

EXPERIENCE:

• Service Orientation – Actively looking for ways to help the department and company
• Demonstrated ability to escalate, rectify, and manage production throughput
• Excellent communicator and knows how to extract the best from teammates and peers by showing flexibility of approach and playing to people’s strengths
• Familiarity with Salesforce and its reporting capabilities
• Proficiency with MS Office, including Excel, Word, PowerPoint, and Outlook (Visio and MS Teams a plus)
• Ability to type at or above 45 WPM (words per minute)

WORKING CONDITIONS AND ADDITIONAL REQUIREMENTS:

• Work overtime as required

Benefits Offered

• Competitive compensation and annual bonus program
• 401(k) retirement program with company match
• Company-paid life insurance
• Company-paid short term disability coverage (location restrictions may apply)
• Medical, Vision, and Dental benefits
• Paid Time Off (PTO)
• Paid Parental Leave
• Sick Time
• Paid company holidays and floating holidays
• Quarterly company-sponsored events
• Health and wellness programs
• Career development opportunities

Remote Opportunities

We are actively seeking new colleagues in: Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Massachusetts, Michigan, North Carolina, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Vermont, and Washington.

Our Story

Founded in 2005, Integra Partners is a leading national durable medical equipment, prosthetic, and orthotic supplies (DMEPOS) network administrator. Our mission is to improve the quality of life for the communities we serve by reimagining access to in-home healthcare. We connect Payers, Providers, and Members through innovative technology and streamlined workflows affording Members access to top local Providers and culturally competent care. By focusing on transparency, accountability, and adaptability, we help deliver better health outcomes and more efficient management of complex healthcare benefits. Integra Partners is a wholly owned subsidiary of Point32Health.

With a location in Michigan plus a remote workforce across the United States, Integra has a culture focused on collaboration, teamwork, and our values: One Team, Drive Results, Push the Boundaries, Value Others, and Build Community. We’re looking for energetic, talented, and dedicated individuals to join our team. See what opportunities we have available; there may be a role for you to engage in a challenging yet rewarding career in healthcare. We look forward to learning more about you.

Integra Partners is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.