Retail Supervisor - Inventory

Position Overview:

Inventory Supervisors are responsible for the supervision of events, while guiding Inventory Associates and acting as the first point of contact to resolve any event concerns in support of and at the direction of the Area Manager or District Manager. Inventory Supervisors assist and direct other employees with daily tasks and interact with customers to ensure exceptional service. This WIS Team provides Inventory Solutions to a broad array of retail, grocery and specialty customers across the nation. The Inventory Supervisor is responsible for the leading and ongoing training of our Inventory Associates and the supervision of Inventory Events. The Inventory Supervisor is the first point of contact to resolve any event concerns in support of and at the direction of the Area Manager or District Manager and drive operational excellence through maximizing our employee's productivity and growing the team through engagement. Inventory Supervisors assist and direct employees with daily tasks and interact with customers to ensure exceptional service. As the face of our organization, we depend on you to uphold our Core Values of Service, Pride, Integrity, Results, Innovation and Teamwork in a positive, safe and inclusive environment.

Essential Responsibilities:

• Leads, in concert with the Area Manager, on-site inventories at various customer locations, utilizing WIS standardized processes to achieve operational excellence
• Assists with the planning and execution of District travel and equipment logistics
• Addresses any immediate concerns at an inventory event
• Exhibits customer obsession through exemplary customer service, including but not limited to, professional and timely communication, sense of urgency, and ensuring operational excellence
• Ensures Inventory Associates are educated on event procedures and have guidance for each event
• Demonstrates safe behaviors at all times and ensures the safety of all Inventory Associates at an event
• Acts as a backup to the Area Manager at given events
• Leads by example and demonstrates the core values of Spirit, Pride, Integrity, Results, Innovation, and Teamwork at all times; expects and holds Area Managers, Inventory Supervisors, and Inventory Associates accountable for demonstrating core values at all times
• Exhibits strong work-ethic while focusing on team-oriented goals and collaboration in a fast-paced environment
• Acts as an expert on WIS core values, safety protocols, and policies

Required Qualifications & Skills:

• High school diploma or equivalent
• Must be 21 years or older
• Minimum of two (2) years of experience as an Inventory Associate or similar role
• Excellent communication and interpersonal skills
• Strong time-management skills
• Excellent customer service and conflict resolution skills
• Ability to work flexible schedules with varying hours in support of the District Manager and customer commitments
• A valid driver's license, proof of auto insurance, and/or meeting the WIS Fleet driver requirements may be required depending on the zone or regional needs

Working Conditions :

Ability to, with or without reasonable accommodation, frequently squat, kneel, bend, climb ladders, and reach, as well as stand and walk for up to 10-12 hours. Must be able to lift and carry up to 50 pounds.

Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Under the Americans with Disabilities Act (ADA), WIS is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to effectively perform the essential functions of the job.

WIS International is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our HR team at [email protected]

For more information on WIS, visit our website at

WIS is an Equal Opportunity Employer,

committed to a diverse and inclusive work environment.