Assistant Manager
Job Description
Job Description
Company Overview:
Chicken Shack is known in the Metro Detroit area as a family-owned restaurant that has been around for over 65 years. We serve fresh, hot food to the community. We train employees to be efficient and work in a caring environment. Chicken Shack is very flexible with schedules, whether you need personal time off, attend school, or even have another job. We are passionate about our employees, customers, and our products.
As an assistant manager you must bring a contagious energy level and enthusiasm for the continual pursuit of "Operational Excellence" while creating a positive work culture. If you thrive at multitasking in a fast-paced business and take pride in providing high quality food and personalized customer service, then Chicken Shack is the team for you! Responsibilities:
- Communication, tracking, training, and coaching all team members on achieving service and revenue goals as a team
- Oversee all dining experiences including responding to guests questions, concerns and complaints
- Maintaining brand image by ensuring restaurant cleanliness, maintenance, and excellent service
- Develop, oversee, and assign tasks and positions to all team members and leaders
- Hold restaurant team accountable for consistently delivering excellent guest services and food
- Monitor costs and adherence to budget and goals
- Inventory management
- Maintain regular and consistent and attendance and punctuality
- Greet guests and make them feel comfortable and welcome
- Prior management experience in the food industry.
- Good communication skills.
- Must be over the age of 18 years old.
- Must be able to work in the United States.
- Must have a reliable form of transportation to and from work.
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